Jonathan Hillie
McDonough,GA
Summary
Motivated service worker with exceptional social skills, communication abilities, and a customer service background. Pursues every opportunity to support team members and proactively address issues. Experienced Team Member bringing outstanding performance working with others to meet common goals. Eager to bring knowledge to support business and needs of others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide Intern
Rehab Partners of Anniston
Anniston, AL
01.2024 - 04.2024
- Assisted physical therapists in setting up treatment plans for patients.
- Provided guidance and instruction to patients regarding therapeutic exercises, stretches, and other activities.
- Observed patients during treatments to ensure proper technique was used.
- Prepared treatment areas prior to patient's arrival by sanitizing equipment and ensuring a safe environment is maintained at all times.
- Administered hot and cold packs as directed by the physical therapist or physician orders.
- Ensured that all equipment was properly cleaned after each use according to established protocols.
- Monitored and recorded patient progress in response to therapy.
- Ultrasound usage
Fast Food Team Member
Chick-Fil-A Dwarf House
Forest Park, Georgia
06.2021 - Current
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Reduced customer wait times by quickly operating customer window and sales register.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Moved and stocked food products weighing up to 60 pounds.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Team Member
Chick-fil-A
Jacksonville , AL
03.2022 - 01.2023
- Maintained and sanitized service stations, prep areas and countertops.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Maintained composure and work quality while under stress.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Education
Bachelor of Science - Exercise Science
Jacksonville State University
Jacksonville, AL05-2024
Skills
- Time Management and Prioritization
- Equipment Maintenance
- Customer Service
- Collaboration and Teamwork
- Preparing patients for treatment
- Sanitation
- Assists with physical therapy
- Progress Monitoring
Certification
CPR Certification
Languages
Chinese (Mandarin)
Limited
Spanish
Elementary
Timeline
Physical Therapy Aide Intern
Rehab Partners of Anniston
01.2024 - 04.2024
Team Member
Chick-fil-A
03.2022 - 01.2023
Fast Food Team Member
Chick-Fil-A Dwarf House
06.2021 - Current
Bachelor of Science - Exercise Science
Jacksonville State University
CPR Certification