Jonathan Hodges
Lamar,SC
Summary
Resourceful General Maintenance Worker with 30 years of hands-on experience carrying out various maintenance tasks to avoid malfunctions. Skilled in analyzing repair requests, resolving and troubleshooting common failures and stocking adequate maintenance materials. Friendly and fastidious team player possessing outstanding hand-eye coordination and manual dexterity.
Overview
16
16
years of professional experience
Work History
Food Service Worker
Buc ees
Florence , SC
02.2023 - Current
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with selecting products from the deli case or menu board.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Provided accurate pricing information when requested by customers.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Offered suggestions for additional items that would complement customer's order selections.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Participated in weekly team meetings to discuss performance goals or operational issues.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Responded to customer questions regarding product availability.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Informed customers of deli specials to increase profits.
- Offered samples to promote and upsell specials.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Scrubbed and polished counters to remove debris and food.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Directed patrons to restrooms and other amenities within facility.
Carpenter/General Handyman
Liberty Construction
Lamar, SC
07.2016 - 02.2023
- Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
- Operated hand and power tools to complete repairs.
- Used professional grade tools and equipment to perform wide range of handyman services.
- Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
- Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
- Maintained equipment, materials and tool inventory to meet repair or maintenance needs with minimal delay.
- Prioritized handyman jobs by identifying urgent and important projects with concern for customer safety and security.
- Performed preventive maintenance and repairs on buildings and equipment using plumbing and electrical skills to keep properties clean and safe.
- Responded quickly to service calls, including replacing filters, smoke alarms and locks to ensure safety and well being of tenants.
- Maintained compliance with internal and regulatory safety standards.
- Fixed and managed electrical and plumbing problems quickly and effectively.
- Diagnosed and repaired mechanical issues according to industry standards.
- Inspected units to identify problems with mechanical, plumbing and electrical issues and promptly executed repairs.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Requisitioned supplies and equipment for cleaning and maintenance functions.
- Reconditioned and renovated damaged furniture and ordered new pieces, if needed.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Used rulers and micrometers to inspect parts and determine dimension requirements.
- Performed HVAC repairs due to malfunctioning air conditioning, ventilation and heating systems.
- Assisted with installing and maintaining electrical and power systems during remodeling projects.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Collaborated with team members to assess equipment performance needs.
Installer
Fleenor Security
Johnson City, TN
02.2008 - 12.2014
- Installed complete systems at new residential and business construction sites.
- Wired equipment while following safe electrical procedures to eliminate risk.
- Tested and troubleshot systems to alleviate potential issues.
- Surveyed job sites to identify positions and locations for equipment.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Inventoried material, tools and equipment to record product on-hand or to be ordered.
- Performed job tasks while complying with company's safety procedures and guidelines.
- Worked with team members to install and maintain equipment.
- Repaired equipment with new parts and replaced inoperable items.
- Maintained clean tools, test equipment and work motor vehicles.
- Verified job sites had correct tools and materials necessary to complete daily tasks.
- Coordinated efforts with other workers involved in installing and maintaining equipment and components.
- Provided key information to customers, educating on equipment, products and services.
- Followed project scope when assembling and installing central vacuum, security system, fire alarm, intercoms at customer sites.
- Promoted exemplary safety measures by following all federal and corporate protocols and procedures.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
- Evaluated equipment and components to locate problems and remove faulty parts.
- Provided effective demonstrations of all installed systems so that customers understood how to use each feature.
- Taught customers how to keep systems operational and well-maintained.
- Provided top quality control while eliminating downtime to maximize revenue.
- Secured client retention by driving product benefits and features around clients' needs.
Education
GED -
John Wesley Academy
Hartsville, SCAssociates in Theology - Theology
Calvary Chapel Bible College
Murrieta, CASkills
- Wiring Installation and Repair
- Troubleshooting and Diagnostics
- Electrical Component Replacement
- Mechanical Repair
Timeline
Food Service Worker
Buc ees
02.2023 - Current
Carpenter/General Handyman
Liberty Construction
07.2016 - 02.2023
Installer
Fleenor Security
02.2008 - 12.2014
GED -
John Wesley Academy
Associates in Theology - Theology
Calvary Chapel Bible College