Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Hollenberg

Tacoma,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

10
10
years of professional experience

Work History

Supervisor

SUBWAY®Restaurants
05.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Dishwasher

Red Lobster
02.2021 - 10.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Dishwasher

Olive Garden
03.2020 - 01.2021
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.

Security Supervisor

Argus Event Staffing
05.2019 - 02.2020
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
  • Developed and implemented strategies to prevent and respond to security incidents.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Screened vendors and contractors before granting access to restricted areas within Venues.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Implemented comprehensive security plans to provide highest levels of protection for facilities.
  • Coordinated with IT personnel regarding security of digital assets and information systems.

Sandwich Maker/Supervisor

Jersey Mike's Subs
03.2017 - 01.2018
  • Greeted guests, promoted specials, and took orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Prepared and served hot and cold sandwiches based on customer preferences.

Delivery Driver

Hungry Howies Pizza & Subs
03.2013 - 02.2016
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered pizzas to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Education

High School Diploma -

Sebring High School
Sebring, FL
05.2015

Skills

  • Key Performance Indicators (KPIs)
  • Coordinate Events
  • Public Health
  • Daily Transactions Review
  • Negotiation and Conflict Resolution
  • Processes and Procedures
  • Safe Work Methods
  • Coordinate Supplies
  • Supervising Employees
  • Inventory Oversight
  • Complex Problem-Solving

Timeline

Supervisor

SUBWAY®Restaurants
05.2023 - Current

Dishwasher

Red Lobster
02.2021 - 10.2022

Dishwasher

Olive Garden
03.2020 - 01.2021

Security Supervisor

Argus Event Staffing
05.2019 - 02.2020

Sandwich Maker/Supervisor

Jersey Mike's Subs
03.2017 - 01.2018

Delivery Driver

Hungry Howies Pizza & Subs
03.2013 - 02.2016

High School Diploma -

Sebring High School

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Jonathan Hollenberg