Jonathan Holloway
Jacksonville,FL
Summary
Proactive and customer-oriented, I excel in fast-paced environments, as demonstrated during my tenure at Publix Deli. With expertise in food safety and a knack for elevating customer experiences, I reduced food waste by 20%. My strong work ethic and problem-solving skills ensure high-quality service and operational efficiency.
Overview
7
7
years of professional experience
Work History
Deli Clerk
Publix Deli
05.2022 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Offered product samples to customers, generating additional sales through taste-testing.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Prepared custom order requests for special events, receiving positive feedback for quality and service.
- Prepared salads, soups and sandwiches for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Cashier
Wendy’s
05.2018 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
GED -
Raines High School
Jacksonville, FL05.2019
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Cleaning and sanitizing
- Safe food handling practices
- Food preparation
- Food safety
- Meat slicing expertise
- Safe food handling
- Equipment safety
- Food preparations
- Order taking accuracy
- Menu memorization
- Work area maintenance
- Equipment use
- Heavy lifting
- Proper food handling
- Platter and tray preparation
- Cash handling proficiency
- Food safety compliance
- Inventory rotation
- Register operations
- Product knowledge
- Data entry
- Cooking
- Upselling
- Allergen awareness
- Team player
- Problem-solving
Timeline
Deli Clerk
Publix Deli
05.2022 - Current
Cashier
Wendy’s
05.2018 - 02.2022
GED -
Raines High School
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