Jonathan Howard
Yutan,Ne,Nebraska
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Senior Maintenance Technician
Nebraska Department Of Transportation
Elkhorn, NE
01.2025 - Current
- Operated hand and power tools to complete repairs.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
- Estimated costs to repair machinery, equipment or building structures.
Driver
R and L Carriers
Omaha, Nebraska
04.2024 - 01.2025
- Delivered packages to customers in a timely and efficient manner.
- Reported any incidents involving the truck or its cargo to management immediately.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Managed time efficiently when making multiple stops along designated routes.
Help Desk Technician
Scantron
Omaha, Nebraska
05.2023 - 04.2024
- Resolved customer inquiries in a timely manner while providing excellent customer service.
- Ran diagnostic programs to resolve problems with applications or hardware devices.
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Maintained an inventory of parts for emergency repairs.
Delivery Driver
Midwest Motor Express
Omaha, NE
06.2021 - 12.2023
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
Senior Highway Maintenance Worker
Nebraska Department Of Transportation
Elkhorn, Nebraska
12.2021 - 05.2023
- Flagged motorists to provide warning of obstacles and repair work.
- Hauled and spread sand, gravel and clay to fill washouts and repair road shoulders.
- Performed preventive maintenance on vehicles and heavy equipment.
- Assisted with roadway projects and highway repairs by controlling traffic patterns.
Merchandiser/Delivery Driver/Truck Driver
Premier Midwest Beverage
Omaha, NE
04.2021 - 06.2021
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
Driver
Darling Ingredients Inc
Wahoo, NE
07.2020 - 04.2021
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Delivered customer orders and collected payments to keep accounts current.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
Driver
YRC Freight
Omaha, NE
06.2016 - 07.2020
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Inspected vehicle and maintained gas, oil and water levels.
- Notified customers of delays to decrease calls to support.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Education
Linux And Security - Information Technology
Eastern Gateway Community College
Steubenville, OH08.2023
Skills
- Customer Support Needs Assessment
- Call Center Operations
- Problem-Solving
- User Support
- Security Needs Assessment
- Verbal and Written Communication
Timeline
Senior Maintenance Technician
Nebraska Department Of Transportation
01.2025 - Current
Driver
R and L Carriers
04.2024 - 01.2025
Help Desk Technician
Scantron
05.2023 - 04.2024
Senior Highway Maintenance Worker
Nebraska Department Of Transportation
12.2021 - 05.2023
Delivery Driver
Midwest Motor Express
06.2021 - 12.2023
Merchandiser/Delivery Driver/Truck Driver
Premier Midwest Beverage
04.2021 - 06.2021
Driver
Darling Ingredients Inc
07.2020 - 04.2021
Driver
YRC Freight
06.2016 - 07.2020
Linux And Security - Information Technology
Eastern Gateway Community College
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