Reading, Crosswords, Sports Fan
Jonathan Howell
Retail And Music Education
Charlotte,North Carolina
Overview
1
1
Certification
Work History
Sales Associate, 2 Years. Store Manager 35 Years
Music And Arts, 2 Years, Howren Music Co, 35 Years
Charlotte, North Carolina
- Helped customers locate products and checked store system for merchandise at other sites.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed inventory control, cash control, and store opening and closing procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Master of Arts - Music Education
Winthrop University
Rock Hill, SC 05.2001 -
Bachelor of Arts - Music Education
Appalachian State University
Boone, NC 05.2001 -
Skills
Strategic planning
Policies and procedures
Staff Management
Sales trends
Sales training
Accomplishments
- Recruited [Number] successful new managers
- Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
- Exceeded monthly store sales goals [Number] months in a row.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Brought in [number] new customers.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Affiliations
NC Band Masters Association
Certification
Certified Educator, North Carolina
Interests
Timeline
Master of Arts - Music Education
Winthrop University
05.2001 -
Bachelor of Arts - Music Education
Appalachian State University
05.2001 -
Sales Associate, 2 Years. Store Manager 35 Years
Music And Arts, 2 Years, Howren Music Co, 35 Years