Jonathan Howerton

Generator installations, warranty repairs, securing and submitting warranty claims. sales, non-warranty repairs, troubleshooting, and maintenances

• Developed comprehensive training materials for new technicians, fostering a high level of expertise across the team.
• Collaborated with sales teams to identify gaps in the lead pipeline, resulting in a more balanced approach to prospecting.
• Conducted regular performance evaluations for continuous improvement of individual technician skills and overall team productivity.
• Evaluated tech tools and platforms to streamline processes, increasing efficiency within the department.
• Diagnosed and repaired mechanical issues on diesel, natural gas and propane gensets.
• Installed and maintained generator sets and equipment.
• Carried out inspections on over [Number] small and large capacity generators weekly.
• Consulted manuals, schematics, wiring diagrams and engineering personnel to troubleshoot and solve equipment problems and determine optimum equipment functioning.
• Inspected and tested equipment and circuits to identify malfunctions or defects, using wiring diagrams and testing devices such as ohmmeters, voltmeters or ammeters.

Generator installations, warranty repairs, securing and submitting warranty claims. sales, non-warranty repairs, troubleshooting, and maintenances

• Developed comprehensive training materials for new technicians, fostering a high level of expertise across the team.
• Maintained strong relationships with industry partners, staying informed on emerging trends and best practices for lead generation tactics.
• Established clear communication protocols between Lead Generation Technicians and Sales teams to ensure seamless handoff of qualified leads.
• Diagnosed and repaired mechanical issues on diesel, natural gas and propane gensets.
• Installed and maintained generator sets and equipment.
• Consulted manuals, schematics, wiring diagrams and engineering personnel to troubleshoot and solve equipment problems and determine optimum equipment functioning.
• Inspected and tested equipment and circuits to identify malfunctions or defects, using wiring diagrams and testing devices such as ohmmeters, voltmeters or ammeters.

• Improved power system reliability by inspecting and maintaining overhead and underground lines, transformers, and other electrical equipment.
• Enhanced team productivity by providing training and mentoring to less experienced linemen on proper safety procedures and work techniques.
• Completed complex line construction projects for improved community access to reliable electricity sources.
• Reduced outage times with swift troubleshooting and repair of damaged transmission lines during inclement weather conditions.
• Utilized specialized tools, machinery, and equipment for the installation, maintenance, repair, or removal of electrical infrastructure components.
• Minimized property damage during line construction projects by carefully coordinating tree trimming activities with local utility partners.