Jonathan Huante
Miami Lakes,Florida
Summary
Dynamic Account Manager with a proven track record at a Family Owned Business, excelling in client relations and issue resolution. Enhanced client satisfaction and retention through exceptional customer service and strategic networking. Skilled in account oversight and revenue generation, driving business growth while fostering strong, lasting relationships.
Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
17
17
years of professional experience
Work History
Account Manager
Family Owned Business
07.2015 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Improved overall team productivity by implementing best practices in organization and time management.
- Built and maintained strong client relationships to drive business growth.
Bar Manager
Frontera Grill
03.2008 - 07.2015
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
High School Diploma -
Lakeview High
Chicago, IL06-1999
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Sales development
- Account oversight
- Issue resolution
- Networking skills
- Documentation and reporting
- Sales reporting
- Operations
- Contract negotiation
- Account servicing
- Revenue generation
- New account creation
- Cross-functional collaboration
- Revenue growth
- Data analytics
Languages
English
Professional Working
Timeline
Account Manager
Family Owned Business
07.2015 - Current
Bar Manager
Frontera Grill
03.2008 - 07.2015
High School Diploma -
Lakeview High
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