Jonathan Huggins
Conway,SC
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
17
17
years of professional experience
Work History
Leader
Southco
Conway, SC
08.2021 - 06.2022
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on trucks , safety and assigned duties.
- Oversaw day-to-day activities of 4 employees in different establishment, fostering inspiring atmosphere to optimize employee experiences.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Mentored and guided employees to foster proper completion of assigned duties.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Led team by answering complex customer questions and procedures/
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Molded team and embraced change to adapt within dynamic market.
- Initiated timely response to emails, voicemails and written correspondence.
- Adhered to rigorous standards for customer service, merchandising and operational safety.
- Cut spending through effective inventory management and supply sourcing.
- Assisted Conway office with business development and customer service.
AAA Leader/Trainer
Conbraco Industries Inc.
Conway, SC
01.2018 - 08.2020
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Managed efficient teams of up to 8 employees.
- Assessed employee work and improved performance with proper coaching and ways that made it easy for the team to understand.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Oversaw team of service professionals focused on Metal.
- Monitored product quality and communicated necessary improvements
General Manager
Advance Auto Parts
Conway, SC
06.2004 - 07.2017
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Designed modern employee recognition program which boosted productivity and improved morale.
Education
No Degree - Management Training
Atlanta Georgia
Georgia High School Diploma -
Conway High School
Conway, SC06.1995
Skills
- Sentence Structure
- Positive Reinforcement Methods
- Social Justice
- Dietary Needs
- Operational Efficiency
- Ability to Be a Leader
- Constructive Feedback
- Continuous Improvements
- Loss Prevention Strategies
- Production Targets
- Quality Standards
- Company Safety Procedures
Timeline
Leader
Southco
08.2021 - 06.2022
AAA Leader/Trainer
Conbraco Industries Inc.
01.2018 - 08.2020
General Manager
Advance Auto Parts
06.2004 - 07.2017
No Degree - Management Training
Atlanta Georgia
High School Diploma -
Conway High School
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