Jonathan Hurst
Harlem,GA
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
1
1
year of professional experience
Work History
Customer Support Specialist
Checkers Restaurant
Augusta, GA
06.2023 - 08.2023
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Adhered to health regulations related to proper food storage temperatures and sanitation practices.
- Chopped vegetables and seasoned meats and fish in preparation for grilling, sautéing and braising.
- Performed cashier duties such as taking payments, processing credit cards, giving change, and issuing receipts.
Customer Service Representative
Master's Golf Tournament
Augusta, GA
04.2022 - 04.2022
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Education
High School Diploma -
Davidson Fine Arts
Augusta, GA05-2024
Skills
- Customer Service Excellence
- Product and Service Support
- Sales Support
- Payment Processing
- Complaint Resolution
- Product Knowledge
- Retail Sales Customer Service
- Client Relations
- Product Sales
Affiliations
- I am an accomplished visual artist. I have been commissioned to create art for Arts in the Heart in Augusta, Georgia
- Accomplished trumpet player selected to play in the All City Orchestra
Timeline
Customer Support Specialist
Checkers Restaurant
06.2023 - 08.2023
Customer Service Representative
Master's Golf Tournament
04.2022 - 04.2022
High School Diploma -
Davidson Fine Arts
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