Jonathan Ibarra
Antioch,CA
Summary
Talented professional good multitasking, organizational and verbal and written communication skills. Expertise includes writing content on topics diverse topics and for use in different media. Bringing 6 years of related experience.
Overview
10
10
years of professional experience
Work History
Freelancer Content Writer
Upwork.com
02.2019 - Current
- Prepared and submitted professional proposals to select publishers to outline works, promotional skills and literary experience of 3 years.
- Presented 100% of clients with unique copy options based on overall marketing objectives.
- Composed 7 original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
- Managed 15 competing deadlines with efficiency.
- Produced original, creative content for promotional advertisements and marketing materials.
Customer Service Officer
Ochos Landscaping LLC
09.2013 - 01.2019
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focused on customer satisfaction.
- Addressed 100% of customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Promoted company brand and unique offerings through personalized customer service.
Education
High School Diploma -
Heritage High School
Brentwood, CA03.2014
Skills
- Assigning Topics
- Social Media Platforms
- News Stories
- Internal Communications
- Customer Satisfaction
- Project Management
- Tool Development
- Production Deadlines
Languages
Hebrew
Limited Working
Spanish
Native or Bilingual
Timeline
Freelancer Content Writer
Upwork.com
02.2019 - Current
Customer Service Officer
Ochos Landscaping LLC
09.2013 - 01.2019
High School Diploma -
Heritage High School
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