Jonathan Iglesias
Houston
Summary
Dynamic squad leader skilled in effective communication, conflict resolution, and team collaboration. Expertise in developing strategies that enhance squad performance and foster positive environments. Strong background in customer service with a proven track record of delivering friendly service and improving operational efficiency during peak hours.
Overview
6
6
years of professional experience
Work History
Squad Leader
United States Marine Corps
Twentynine Palms
02.2022 - Current
- Used active listening and effective communication to resolve issues between personnel members.
- Quickly and accurately learned new operating procedures and tactics in order to stay updated.
- Developed strategies for effective communication within the squad during operations.
- Oversaw daily command of squad, demonstrating strong moral character, intellect, and respect.
- Conducted performance evaluations to assess skills and development needs of team members.
Cashier
Taco Bell
Houston
07.2020 - 07.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered friendly customer service, fostering a welcoming atmosphere in store.
- Collaborated with team members to improve service speed during busy hours.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor of Science - Political Science
University of Houston
Houston, TX06-2030
High School Diploma -
Elsik High School
Houston, TX06-2021
Skills
- Project management
- Team leadership
- Operational oversight
- Conflict resolution
- Effective communication
- Team collaboration
- Critical thinking
- Detail orientation
- Active listening techniques
- Comprehension skills
Accomplishments
- Navy and Marine Corps Achievement Medal - May 7, 2026
Timeline
Squad Leader
United States Marine Corps
02.2022 - Current
Cashier
Taco Bell
07.2020 - 07.2021
Bachelor of Science - Political Science
University of Houston
High School Diploma -
Elsik High School