Summary
Overview
Work History
Skills
Accomplishments
Small Business Excellence award 2015,2016,2017,2018,2019
Timeline
Generic

Jonathan Irwin

Brenham,Tx

Summary

Dynamic business leader with a proven track record at Irwin-DesignGroup.com, excelling in customer relations and strategic planning. Achieved significant revenue growth through innovative marketing strategies and effective team management. Skilled in financial management and relationship building, fostering a culture of collaboration and high performance among staff.

Overview

30
30
years of professional experience

Work History

Owner

Irwin-DesignGroup.com
01.1995 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
  • Expanded business into new markets,
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced operational risks while organizing data to forecast performance trends.

Skills

  • Business planning
  • Marketing
  • Business launch
  • Business marketing
  • Consulting
  • Sales leadership
  • Employee development
  • Product branding
  • Administrative oversight
  • Bidding processes
  • Contract management
  • Financial planning
  • Sales management
  • Cost reduction
  • Budget development
  • Regulatory compliance
  • Talent development
  • Budget administration
  • Human resource management
  • Partnership development
  • Labor relations
  • Human resources
  • Quality management systems
  • Investor relations
  • Capital pursuit
  • Value proposition development
  • Sales strategy development
  • Crisis management
  • Service quality assurance
  • Competitive analysis
  • Market trend awareness
  • Hiring and staffing
  • Profit and loss analysis
  • Growth strategy implementation
  • Profit and loss
  • Design coordination
  • Contract negotiation expertise
  • Brand strategy planning
  • Social media control
  • Cash flow optimization
  • Sales oversight
  • Attention to detail
  • Customer service
  • Decision-making
  • Teamwork and collaboration
  • Team leadership
  • Customer service management
  • Effective leader
  • Scheduling
  • Goal setting
  • Quality assurance
  • Inventory control
  • Inventory management
  • Business leadership
  • Inventory tracking and management
  • Purchasing and planning
  • Schedule management
  • Desktops, laptops, and mobile devices
  • Employee relations
  • Employee scheduling
  • Budget control
  • Delegating work
  • Performance improvement
  • Employee motivation
  • Staff training/development
  • Hiring and onboarding
  • Sales strategies
  • Operations oversight
  • Relationship building
  • Client service

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].

Small Business Excellence award 2015,2016,2017,2018,2019

Each year the Small Business Excellence Awards recognize and celebrate business for their achievements and contributions, particularly in areas like leadership, innovation and marketing / community impact.

Timeline

Owner

Irwin-DesignGroup.com
01.1995 - Current

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Jonathan Irwin