Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Talented kitchen leader offer over 20 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Hi, I’m
Jonathan Jackson
Food and Beverage
Rome,GA
Summary
Overview
23
years of professional experience
1
Certification
Work History
Rome BravesRome , Georgia
Director of Food and Beverage
12.2016 - 02.2023
Job overview
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food and cultivated strong vendor relationships.
- Administered payroll for over 50 team members and addressed discrepancies in compensation.
Levy Restaurants - Philips ArenaAtlanta, GA
Concessions Manager
10.2006 - 09.2016
Job overview
- Purchased food and cultivated strong vendor relationships.
- Motivated staff to perform at peak efficiency and quality.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Coordinated concession team, food preparation and storeroom operations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Administered payroll for 50 team members and addressed discrepancies in compensation.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food items, supplies and equipment in alignment with strict budgets.
Levy Restaurants, Georgia DomeAtlanta, GA
Commissary Supervisor
07.2008 - 10.2009
Job overview
- Marked-down clearance items and relocated merchandise to proper store areas.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Propelled market share to surge ahead of competitors and earn #20 ranking.
- Submitted reports to senior management to aid in business decision-making and planning.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Performed transfers of products and merchandise from warehouse to inmates.
Atlanta Spirit LLC- Philips ArenaAtlanta, GA
Beverage Manager
09.1999 - 07.2008
Job overview
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Managed bar and wait staff and directed hiring program.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Purchased beverage stock and handled all inventory needs.
Education
Towers High SchoolDecatur, GA
GED
03.2005
University Overview
Skills
- Financial Analysis
- Business Planning
- Data Entry
- Cost Analysis
- New Hire Orientation
- Guest Services
- Equipment Maintenance
- Developing Special Dishes and Recipes
- Staff Scheduling
- Catering Services
- POS Terminal Operation
- Liquor Law Compliance
- Inventory Management Software
- Staff supervision
Certification
ServSafe Training - March 2019 -March 2023
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
Timeline
Director of Food and Beverage
Rome Braves
12.2016 - 02.2023
Commissary Supervisor
Levy Restaurants, Georgia Dome
07.2008 - 10.2009
Concessions Manager
Levy Restaurants - Philips Arena
10.2006 - 09.2016
Beverage Manager
Atlanta Spirit LLC- Philips Arena
09.1999 - 07.2008
Towers High School
GED
Similar Profiles
LaTonya BuggsLaTonya Buggs
Ambassador/Auditor at Delaware North(Braves Stadium)Ambassador/Auditor at Delaware North(Braves Stadium)
Addison BrowderAddison Browder
Ballpark Management Team & Event Ops. Logistics at Atlanta Braves Baseball OrganizationBallpark Management Team & Event Ops. Logistics at Atlanta Braves Baseball Organization
DONOVAN MUNGENASTDONOVAN MUNGENAST
Baseball Coach at Ninth Inning BravesBaseball Coach at Ninth Inning Braves
Ryanna MorganRyanna Morgan
Certified Phlebotomist Technician at Atrium Health FloydCertified Phlebotomist Technician at Atrium Health Floyd
Chloe SpencerChloe Spencer
Sales Associate at Dunham's SportsSales Associate at Dunham's Sports