Jonathan Jackson
Mission,TX
Summary
Motivated Computer Engineering professional with hands-on experience in technology, customer relations, and project development. Strong problem-solving mindset, leadership in community outreach, and practical experience in both healthcare and tech environments. Eager to contribute innovative ideas and learn from a diverse array of technological collaborative ecosystems.
Overview
14
14
years of professional experience
Work History
Courier – Medical Deliveries
[Company Name]
- Transported pharmaceuticals safely and on schedule for multiple pharmacies.
- Managed routes efficiently and maintained accurate delivery records.
- Developed excellent customer service and time management skills.
Pharmacy Technician / Clerk / Driver / PR Assistant
[Mission Plaza Pharmacy]
07.2011 - Current
- Assisted pharmacists with prescriptions, inventory, and patient care.
- Delivered medications promptly and maintained confidentiality standards.
- Created and gave presentations at adult daycares to promote diabetic shoe programs, increasing clientele.
- Supported marketing and outreach efforts to attract new patients.
- Demonstrated adaptability by handling multiple roles and improving operational efficiency.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
Education
Bachelor of Science - Computer Engineering
University of Texas Rio Grande Valley (UTRGV)
Edinburg, TX12.2026
High School Diploma -
Veterans Memorial High School
Mission, Tx05-2006
Skills
- C programming
- Arduino
- Sensors,
- Microcontrollers
- Software: Visual Studio, Tinkercad
- Other Skills:
- Public Speaking
- Team Collaboration
- Customer Service
- Problem Solving
- Working independently
- Problem-solving
- Customer service
- Route planning
- Relationship building and rapport
- Critical thinking
- Computer skills
Activities & Interests
Technology innovation and prototyping; Healthcare outreach and community education; Learning new programming languages and automation.
Timeline
Pharmacy Technician / Clerk / Driver / PR Assistant
[Mission Plaza Pharmacy]
07.2011 - Current
Courier – Medical Deliveries
[Company Name]
Bachelor of Science - Computer Engineering
University of Texas Rio Grande Valley (UTRGV)
High School Diploma -
Veterans Memorial High School