Jonathan Jaquez
Perth Amboy
Summary
Equipped with strong problem-solving abilities and exceptional communication skills, consistently drives team success and delivers outstanding results. Demonstrates a proven track record of adapting quickly to new environments while maintaining a positive attitude and commitment to continuous learning and growth. Eager to embrace new challenges and advance organizational objectives with dedication and enthusiasm, contributing effectively to team dynamics. Committed to further developing professional skills, bringing a blend of analytical prowess and teamwork capabilities to every endeavor.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Logistics Security Officer
Metro One
12.2024 - Current
- Use Client’s software to maintain access control to the client’s site. This is not limited to checking vehicle identification, driver identification and other additional information needed to ensure proper documentation is received to enter the client site.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Observe, survey, and provide reporting on activity at your assigned location.
- Provide rapid response in critical situations.
Recieving/Fulfillment Associate
Macys
09.2025 - 02.2026
- Adhered to safety guidelines to limit workplace accidents.
- Accepted increased hours and shifts during high-demand periods to support on-time fulfillment of shipping deadlines.
- Completed order fulfillment efficiently to sustain rigorous productivity standards.
- Created labels, assembled boxes, and transferred into outbound containers.
- Selected merchandise from inventory storage and tracked quantities to preserve accuracy.
- Reviewed and examined inventory data to support management in strategically advancing pricing and marketing strategies.
Remote Healthcare Customer Service Representative
Conduent
03.2024 - 08.2025
- Protected confidential patient, employee, and company data while adhering to company policies and regulatory standards.
- Compiled information, assessed and satisfied callers' needs, and communicated important policies and procedures.
- Demonstrated poise under stress, successfully resolving complex situations.
- Enhanced team collaboration by cross-training and backing up additional customer service managers
- Navigated rapid change with a proactive and optimistic approach.
- Analyzed options to optimize processes and maximize services provided.
Retail Sales Associate
Macy’s
12.2022 - 01.2024
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
- Greeted customers and engaged in conversation to assess needs.
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Gym/ Sports Staff
Raritan Bay Area YMCA
01.2022 - 01.2024
- Provided friendly and knowledgeable assistance to customers on the sales floor.
- Maintained cleanliness of work areas throughout shift according to company standards.
- Delivered exceptional customer service to guests.
- Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store for business.
- Mastered point-of-sale systems, including cash register operations and credit card processing.
- Managed inventory levels by monitoring stock movement, restocking shelves, transferring items from one location to another.
Education
Associates - Business Administration
Middlesex College
Edison, NJ05-2025
High School Diploma -
Perth Amboy High School
Perth Amboy06-2023
Skills
- Metal detector operation
- Electronic surveillance
- Visitor tracking
- Premises patrol
- Stationary surveillance
- Personnel screening
- Identification verification
- Threat management
- Teamwork and cooperation
Certification
- Certified Personal Trainer 23'-25'
- Seal of Biliteracy
- SORA License
Languages
English, Native
Spanish, Native
Timeline
Recieving/Fulfillment Associate
Macys
09.2025 - 02.2026
Logistics Security Officer
Metro One
12.2024 - Current
Remote Healthcare Customer Service Representative
Conduent
03.2024 - 08.2025
Retail Sales Associate
Macy’s
12.2022 - 01.2024
Gym/ Sports Staff
Raritan Bay Area YMCA
01.2022 - 01.2024
Associates - Business Administration
Middlesex College
High School Diploma -
Perth Amboy High School
Awards
- NJ Stars
- Inducted into National Society of Leadership and Success [11/11/24]