Dynamic leader with a proven track record, exceeding sales quotas by over 130% year over year and driving revenue growth. Expert in cloud services and sales management, blending innovative strategies with strong relationship-building skills to expand market presence. Achieved significant customer satisfaction and loyalty through strategic account planning and cross-functional team leadership.
Overview
13
13
years of professional experience
Work History
Director Public Cloud/ACO Sales - Southeast USA
Avaya
11.2022 - Current
Cultivated Executive Relationships: Built and nurtured strong relationships with C-level executives (CIO, CTO, CMO, CDO) across multiple industries, becoming a trusted advisor and strategic partner.
Account Ownership & Advocacy: Maintained full accountability for assigned accounts, ensuring high levels of customer satisfaction while protecting the interests of business partners, customers, and Avaya.
Strategic Account Planning: Led short- and long-term strategic account planning to enhance the quality of the sales pipeline, accelerate revenue growth, and improve the customer buying experience.
Consistent Overachievement: Exceeded sales quotas by 140% in 2023 and 145% in 2024, demonstrating a strong track record of driving sales performance and delivering results.
Cloud Collaboration Sales Leader - North America
Avaya
06.2021 - 11.2022
Subject Matter Expert (SME) on Avaya Public Cloud Solutions: Led the development and promotion of Avaya’s UCaaS, CCaaS, CPaaS, and SPACES solutions, positioning Avaya Public Cloud as the preferred choice for clients.
Collaboration with Sales Teams: Built strong relationships with sales teams to drive adoption and ensure Avaya Public Cloud offerings were prioritized in customer conversations.
Pipeline Generation & Activation: Proactively generated proposals, built the sales pipeline, and managed opportunities to ensure timely progression through the sales cycle.
Revenue Achievement: Surpassed yearly revenue targets by 130%, consistently exceeding expectations in a high-demand market.
High-Volume Sales Activation: Successfully sold and activated over 60,000 SPACES, CCaaS, and CPaaS seats, contributing significantly to Avaya’s cloud revenue growth.
Senior Sales Manager, Civilian / SLED
Anchore
07.2020 - 06.2021
Account Strategy & Planning: Created and executed targeted account plans in collaboration with key go-to-market (GTM) partners and Anchore pre-sales solution architects to drive successful sales outcomes.
Lead Generation Performance: Introduced and implemented sales strategies that boosted lead generation performance by over 25% in the first year, enhancing the efficiency and effectiveness of outreach efforts.
Pipeline Growth: Increased pipeline by over 250% within six months through a variety of sales activities, ensuring robust future sales opportunities.
Consistent Overachievement: Consistently maintained a prospect pipeline 2x to 3x of annual quota by employing innovative lead generation techniques and staying ahead of market trends.
Comprehensive Account Management: Managed all accounts across State, Local, and Higher Education, as well as Federal Health and Civilian agencies (HHS, VA, DOJ, etc.), ensuring tailored sales strategies for each sector.
Unified Communications and Collaboration Sales Consultant
Verizon Enterprise Solutions
11.2018 - 07.2020
Consultative Approach to Business Transformation: Acted as an outcome-focused consultant, working closely with clients to define clear business objectives and identify how technology could drive improved outcomes and performance.
Cloud & Collaboration Expertise: Advised clients on the strategic use of next-generation collaboration solutions and the transformation to cloud-based IP communication services, helping them leverage technology for enhanced business results.
Top-Performing Consultant: Ranked in the top 10% out of 65 reps nationwide, consistently delivering strong performance and high-impact results.
Revenue Overachievement: Surpassed revenue goals for 2019/2020, achieving 115% of quota and contributing significantly to overall team performance.
Client Success Manager - Sales
Verizon Enterprise Solutions
04.2016 - 11.2018
WebEx & UCCaaS Growth: Successfully increased WebEx 'active' user counts, adding 19,696 new users in 2017, and drove the adoption of 17,502 new active UCCaaS seats, significantly expanding service utilization.
Revenue Overachievement: Surpassed revenue targets for 2017, achieving 117% of quota with $8.42M in Total Billing Revenue (TBR), and exceeded the 2018 revenue plan, reaching 120% of quota.
Top Performer for 3 Consecutive Years: Ranked 1st out of 9 reps for the greatest increase in revenue and overall performance for three years running, consistently outperforming targets and driving business growth.
Global Enterprise Expansion: Expanded and grew the Total Contract Value (TCV) of 4 Global Enterprises in 2018, contributing an additional $933,053 in revenue.
Sales Executive
Kings Medical Group
Hudson, USA
01.2015 - 04.2016
Sales Goal Achievement: Surpassed sales targets by 12% in 2015, consistently exceeding expectations and contributing to company revenue growth.
Customer Retention & Revenue Growth: Retained 100% of existing customers, resulting in over $2M in revenue, through exemplary customer service and relationship management.
Profitability & Strategic Focus: Increased profits by 10% in a highly competitive market by targeting less price-sensitive customer segments who prioritized service quality over price, effectively eliminating the need to compete solely on cost.
Co-Founder
Naturally Wild LLC
Stow, USA
12.2011 - 01.2015
Founder & Business Development: Built Munchit from the ground up, developing the business concept to supply healthy snacks in a sustainable way, delivered by mail, and promoting nutrition as a key aspect of a balanced, responsible lifestyle.
Revenue Growth & Profitability: Exceeded growth projections, achieving $40,000 in revenue within two years while maintaining high profitability, demonstrating effective business management and strategic growth.
Social Media & Online Presence: Grew the company's Facebook page from zero to 1,900 likes in just 5 months, establishing a strong online presence and community engagement.
Subscription Growth: Achieved 400+ monthly subscribers, driving consistent revenue streams and building a loyal customer base.
Education
Bachelor of Science - Business with a concentration in Marketing
Cornerstone University
Grand Rapids, MI
Skills
Cross-functional team leadership
Sales management
Strategies and goals
Innovation management
Negotiation
Lead generation
Sales Leadership
Revenue generator
Channel management
Collaborative
Relationship building
Software as a service
Cloud as a service
Unified communication and collaboration as a service
Advanced Provider Clinical Privileges– Psychiatry at University Hospitals Ahuja Medical CenterAdvanced Provider Clinical Privileges– Psychiatry at University Hospitals Ahuja Medical Center