Jonathan Jimenez
South Jordan,Ut
Summary
Calibration technician skilled in precision measurements and compliance management, complemented by a background in team leadership and customer service. Adept at fostering collaborative environments and driving operational efficiency in high-demand settings. Dedicated to continuous improvement and quality assurance in all technical endeavors.
Overview
20
20
years of professional experience
Work History
Calibration Technician
Ultradent
South Jordan, USA
05.2024 - Current
- Calibration Technician with experience executing precise calibrations on electronic, mechanical, and dimensional inspection tools.
- Proven track record maintaining strict compliance with standards while minimizing equipment downtime.
- Managed all departmental accounting and financial tracking while serving as the primary point of contact for external vendor and third-party scheduling.
Production Line Lead
Ultradent
South Jordan, USA
08.2021 - 05.2024
- Experienced and results-driven Production Line Lead with a proven track record of managing a 10-person team within high-volume chemical and syringe filling operations at Ultradent.
- Expertly oversaw the execution of specialized product lines including Indispense, Gishy Goo, bottle filling, and flat barrel by proactively staging all necessary materials, equipment setups, and compliance documentation to ensure seamless workflows.
- A strong cross functional communicator who collaborated daily with Production Supervisors and Planners to accurately align schedules, maximize efficiency, and consistently hit exact target quantities.
Insulation Supervisor
Bullfrog spas
Herriman, USA
02.2021 - 08.2021
- Led with hands-on technical expertise and strong leadership to consistently achieve tight production schedules and meet quality benchmarks.
- Expert in managing high-volume department workflows while strictly adhering to safety protocols in hazardous, high-temperature environments requiring specialized (PPE).
- Supervised 8-person production team to ensure high-quality, defect-free work, enhancing overall team output.
Sheet Metal Worker
B2 air systems
Lindon, USA
05.2017 - 12.2020
- Manufactured sheet metal components to precise project specifications, contributing to overall project success.
- Operated plasma machine to cut metal accurately and efficiently.
- Installed pipe and duct systems following safety protocols to ensure reliable operation.
- Monitored and repaired installed pipes and ducts, ensuring system integrity and operational reliability.
- Identified and reported workstation safety issues to management, promoting a safer work environment.
Customer Service Manager
Firestone Auto Care
Riverton, USA
11.2015 - 04.2017
- Resolved customer complaints to maintain satisfaction and loyalty.
- Managed billing and customer service processes, streamlining operations for better customer support.
- Coordinated training for new team members, improving service quality and onboarding efficiency.
- Monitored team and call metrics, delivering insights to enhance customer service.
- Developed strategic plans to increase revenue and profitability.
Quick Lube Manager
Jiffy lube
Salt Lake City, USA
06.2006 - 10.2015
- Oversaw daily operations to ensure smooth workflow. and organized work area to support business goals.
- Implemented maintenance policies to ensure equipment peak operation.
- Monitored work areas, promptly correcting unsafe conditions to uphold safety compliance.
- Trained workers in safety and maintenance, enhancing team adherence to protocols.
- Maintained detailed operational logs, ensuring accurate tracking of production and quality standards.
Education
High School Diploma -
Hillcrest high
06-2006
Skills
- Equipment calibration
- Safety compliance
- Duct system installation
- Sheet metal fabrication
- Problem solving
- Strategic planning
- Team management
- Cross-functional collaboration
- Vendor relations
- Leadership skills
- Effective communication
- Relationship building
- Customer service management
Languages
- English
- Spanish
Timeline
Calibration Technician
Ultradent
05.2024 - Current
Production Line Lead
Ultradent
08.2021 - 05.2024
Insulation Supervisor
Bullfrog spas
02.2021 - 08.2021
Sheet Metal Worker
B2 air systems
05.2017 - 12.2020
Customer Service Manager
Firestone Auto Care
11.2015 - 04.2017
Quick Lube Manager
Jiffy lube
06.2006 - 10.2015
High School Diploma -
Hillcrest high