Jonathan Jimenez
New Braunfels,TX
Summary
Skilled Operations Leader with broad experience in overseeing daily operations, streamlining processes, and implementing effective business strategies. Strengths include strong leadership abilities, organizational skills and a keen focus on operational efficiency. Previous roles have led to improved team productivity, cost reduction and enhanced operational workflows.
Overview
8
8
years of professional experience
Work History
Operations Supervisor
Tesla
Kyle, TX
02.2023 - Current
- Supervise the daily operations and record metrics of an external 3PL.
- Conducted cycle counts on inventory locations to validate and minimize variance.
- Supervised the successful operation of 3 distinct sectors, encompassing 3PL Ops
- Devised an efficient system for sorting and processing compromised goods
- Contributed insights into areas of operational improvement by collaborating with other senior executives in periodic business review meetings
- Collaborated with HQ PC team to analyze delivery metrics and identify areas for improvement
- Initiated and established Logistics operations at a new site
- Implemented strategic measures to optimize productivity in collaboration with engineers
- Collaborated with facilities, maintenance, QI, IC and Production leadership
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Customer Logistics Manager
Ryder
Austin, TX
08.2021 - 12.2022
- Manage a team to efficiently handle floor operations and improve overall productivity
- Streamlined record-keeping processes by creating error-free BOL’s, reports, update-to-date employee personal work information, and training records.
- Ensured that the team remained informed about any changes in processes and protocols through constant communication and feedback.
- Responded to customer requests and resolved any issues or escalations.
- Implemented effective training methods to improve proficiency in SAP/LTS
- Coordinate daily tier 1 meetings and inform the team about the daily expectations and tasks.
- Implemented an effective 6S process
- Incorporating and establishing KPIs, SOPs, and other daily metrics.
- Attended Tier 4 meeting with all SLMs and Directors - Reporting out previous day's metrics.
- Assisted Quality and inventory team with cycle counting and non conformance correction.
- Oversaw a team of over 120 direct reports that included leads and supervisors
- Managed daily logistics operations including inventory control, order processing, shipping and receiving.
Supervisor/Manager of Operations
Ace Relocation
Bartlett, IL
06.2016 - 08.2021
- Efficiently managed handling of inbound and outbound freight
- Specialized in RF scanning for various types of shipments including commercial, military, and domestic/international goods.
- Executed tasks essential in setting up the warehouse for the start of each day.
- Proficient in WISE warehousing system.
- Oversee and manage the warehouse team's efficiency and daily requirements.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Receiving Supervisor
Go Retail
New Braunfels, TX
09.2019 - 02.2021
- Managed processing of all BOL's and coordination of inbound trailers, while ensuring efficient planning for future deliveries.
- Handled the unloading of trailers filled with toys, games, and calendars, occasionally necessitating manual container unloading.
- Supervised team members responsible for accurate product receiving, transportation, and putaway
- Maintained and operated forklift machinery while effectively communicating with the maintenance team to address any issues or obtain necessary information.
- Directed training initiatives, covering mandatory PIV sessions and supported hiring procedures
- Coordinated and implemented system enhancements to optimize departmental processes and procedures
Education
High School Diploma -
Hampshire High
Hampshire, IL05-2016
Skills
- Staff Supervision
- Customer Relations
- Risk Management
- Logistics Coordination
- Project Management
- Quality Assurance
- Operations Management
- Logistics Management
- Cycle counting
- Team Training
- Employee Development
- Budgeting and cost control strategies
- Production
References
References are available upon request.
Timeline
Operations Supervisor
Tesla
02.2023 - Current
Customer Logistics Manager
Ryder
08.2021 - 12.2022
Receiving Supervisor
Go Retail
09.2019 - 02.2021
Supervisor/Manager of Operations
Ace Relocation
06.2016 - 08.2021
High School Diploma -
Hampshire High