Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Johnson

Hattiesburg,MS

Summary

Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset. Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures. Dedicated Community Manager with 3 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Personable all things leasing with proven track record of success managing and leading social services programs. Skilled in grant writing, budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Property Management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Assistant Community Manager

Hamilton Point Investments
04.2020 - Current
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Met with residents to gather information and develop effective solutions.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Evaluated property conditions and recommended improvements.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Implemented property management systems to support community and expertly handle diverse needs.
  • Managed community within established cost constraints.
  • Aided upper-level leaders by completing budgets and 8 reports for executive action planning.
  • Organized and executed launch of 2 communities

Leasing Consultant

Campus Life & Style
03.2017 - 04.2020
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Responded to requests and scheduled appointments for property showings.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Distributed and followed up on tenant renewal notices.

Retail Sales Associate

ATT
01.2015 - 03.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

Master of Science - Political Science And Government

University of Southern Mississippi
Hattiesburg, MS
05.2021

Bachelor of Science - Political Science And Government

Clark Atlanta University
Atlanta, GA
05.2014

High School Diploma -

Stone High School
Wiggins, MS
05.2010

Skills

  • Records and Database Administration
  • Payment Processing
  • Event Planning
  • Property Management
  • Expertise in Microsoft

Timeline

Assistant Community Manager

Hamilton Point Investments
04.2020 - Current

Leasing Consultant

Campus Life & Style
03.2017 - 04.2020

Retail Sales Associate

ATT
01.2015 - 03.2017

Master of Science - Political Science And Government

University of Southern Mississippi

Bachelor of Science - Political Science And Government

Clark Atlanta University

High School Diploma -

Stone High School
Jonathan Johnson