Jonathan Jones
Dallas,TX
Summary
Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator. Committed Fleet Operator with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Air Cargo Operations, and Management positions. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Slice Operator
Kraft Heinz
06.2023 - Current
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Provided on-the-job training to newly hired workers and team members.
- Set up machines to start production cycles and controlled machine settings.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Performed quality checks to identify finish discrepancies.
- Conducted inspection of in-process or finished product.
- Assisted with equipment startups and machine installation tasks.
Fitness Instructor
L A Fitness
10.2022 - 01.2023
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Designed innovative fitness plans to keep clients engaged.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Created individualized fitness programs to meet clients' goals, physical abilities and limitations.
- Kept accurate and updated client records to track progress and provide follow-up.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
Fleet Operations Manager
Logistic Loads & Fleet
06.2006 - 10.2022
- Generated daily reports detailing suggested process improvement initiatives to inform management.
- Completed projects by effectively delegating tasks and overseeing employee performance.
- Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
- Documented equipment transfers and sales details for accurate record keeping.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Tier III Escalation Analyst/Quality Support Lead
Microsoft
04.2002 - 06.2006
- Monitored systems in operation and quickly troubleshot errors.
- Troubleshot hardware, software and network issues to identify and rectify discrepancies.
- Deployed software and hardware updates and patches to increase speed and performance.
- Connected to computer of client using remote link to install new programs and applications.
- Provided feedback to product development and engineering teams on customer needs and issues for enhancements.
- Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Communicated with clients to verify roots and causes of computer problems.
Education
Associate of Science -
University of Houston - Downtown
Houston, TX08.2000
High School Diploma -
Galena Park High School
Galena Park, TX05.2000
Skills
- Loading and Unloading
- Customer Service
- Project Estimation and Bidding
- Inspections and Reviews
- Hand-Eye Coordination
- Hand and Power Tools
- Machining and Production Standards
- Analytical Thinking
- Operations and Procedural Knowledge
- Operational Requirements
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Affiliations
- Association of Information Technology Professionals
Timeline
Slice Operator
Kraft Heinz
06.2023 - Current
Fitness Instructor
L A Fitness
10.2022 - 01.2023
Fleet Operations Manager
Logistic Loads & Fleet
06.2006 - 10.2022
Tier III Escalation Analyst/Quality Support Lead
Microsoft
04.2002 - 06.2006
Associate of Science -
University of Houston - Downtown
High School Diploma -
Galena Park High School
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