Jonathan Joseph
Somersworth,NH
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Driver
RE Prescott
Exeter, NH
07.2023 - Current
- Operated company vehicles to ensure timely deliveries and pickups across designated routes.
- Maintained accurate logs of mileage, fuel usage, and vehicle maintenance records.
- Adhered to all safety regulations and traffic laws while transporting goods efficiently.
- Conducted pre-trip inspections to identify potential vehicle issues and ensure optimal performance.
- Collaborated with dispatch teams to optimize delivery schedules and route planning.
- Implemented process improvements that reduced delivery times and enhanced customer satisfaction.
- Resolved customer inquiries related to deliveries promptly and professionally, enhancing service quality.
- Supplies water and waste water products including pumps, tanks, filters, pipes and testing for water filtration systems.
Night Production Manager
Wood and Sons
08.2022 - 07.2023
- Managed day-to-day operations to support organizational goals and enhance service delivery.
- Oversaw quality control measures in production to maintain product integrity and customer satisfaction.
- Managed operation of diverse heavy machinery to ensure efficient workflow.
- Assessed and resolved equipment issues promptly to minimize operational disruptions.
- Performed regular inspections of material quality to ensure compliance with production standards.
- Conducted regular assessments of internal temperatures and moisture content in production materials to maintain product integrity.
- Performed comprehensive burn tests on wood pellets to assess fuel quality and efficiency.
Server/Support Team Lead
Margaritas Mexican Restaurant
Dover, NH
09.2016 - 09.2022
- Supervised daily restaurant operations, ensuring high standards of service and customer satisfaction.
- Trained and mentored staff in food safety protocols and operational procedures.
- Analyzed customer feedback data to identify areas for improvement in service delivery.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Operator
Stonewall Kitchen Distribution Center
Dover, N.H.
11.2020 - 08.2022
- Operated standup forklift, reach truck, and ride-on pallet jack to enhance material handling efficiency.
- Managed product restocking processes to facilitate high efficiency for order pickers.
- Managed personal responsibilities while supporting colleagues in achieving higher efficiency across all shifts.
- Led team meetings at the start of each shift to allocate assignments to operators. Executed on-the-spot decisions to optimize task efficiency and safety.
Value Stream Production Manager Wovens
Velcro USA Inc.
Somersworth, NH
04.2019 - 05.2020
- Directed tactical coordination and alignment of employee resources, overseeing payroll administration, vacation and sick leave requests, and daily work assignments.
- Collaborated with operations manager, plant manager, value streams manager, technical leaders, production associates, and support resources to enhance efficiency in focused factories and value streams. Coordinated operational tasks to improve workflow and communication among teams.
- Facilitated adherence to environmental health and safety standards to ensure workplace compliance.
- Assisted in implementing EH&S management software for supply chain processes and technical support to aid in executing escalation plans and countermeasures for missed plans. Supported teams in developing and applying strategies to address missed plans through effective use of management software.
- Achieved high product quality standards through consistent hourly evaluations using specialized measurement tools. Improved overall product quality by executing frequent inspections with diverse measurement instruments.
- Designed sampling plans grounded in statistical analysis to ensure consistent product quality.
- Prioritized provision of necessary resources and tools for employees to enhance productivity and achieve success in their roles.
Dye House Kettle Operator
Velcro USA Inc.
Somersworth, NH
08.2018 - 04.2019
- Managed dye kettle and jet machinery operations to maintain high-quality production standards.
- Applied specialized chemical and color formulas to dye hook and loop material, ensuring color accuracy and consistency.
- Focused on precision in filling out ISO-certified paperwork to uphold safety standards and compliance.
- Skilled in operating multiple types of utility lift trucks, enhancing material handling capabilities.
Assisted General Manager/Driver
C.L.G Moving and Storage
Manchester, NH
03.1999 - 03.2010
- Directed operational strategies to enhance efficiency in moving and storage services.
- Streamlined logistics processes, improving turnaround times for client deliveries.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
Education
Associate of Science - Psychology
Southern New Hampshire University
Hooksett, NH2017
Skills
- Adaptive learner
- Quality assurance
- Detail-oriented
- Strong Leadership abilities
- Effective problem resolution
- Customer service
- Effective communication in both verbal and written forms
- Skilled in implementing ISO 9001:2008 quality standards
Certification
- Personal Trainer Certification
- Recovery Coach Certification
Timeline
Driver
RE Prescott
07.2023 - Current
Night Production Manager
Wood and Sons
08.2022 - 07.2023
Operator
Stonewall Kitchen Distribution Center
11.2020 - 08.2022
Value Stream Production Manager Wovens
Velcro USA Inc.
04.2019 - 05.2020
Dye House Kettle Operator
Velcro USA Inc.
08.2018 - 04.2019
Server/Support Team Lead
Margaritas Mexican Restaurant
09.2016 - 09.2022
Assisted General Manager/Driver
C.L.G Moving and Storage
03.1999 - 03.2010
Associate of Science - Psychology
Southern New Hampshire University