Summary
Overview
Work History
Education
Skills
Military Experience
Timeline
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Jonathan Killion

Myrtle Beach,SC

Summary

Dynamic professional with extensive experience in cultivating and sustaining customer relationships. Proven ability to leverage exceptional communication and problem-solving skills to meet diverse needs and elevate satisfaction levels. Demonstrated success in leading teams and implementing innovative processes that enhance customer service and improve the overall quality of the client experience. Committed to driving results through a customer-centric approach and continuous improvement initiatives. I believe that my past experience working with the VA in not only acquiring but raising my VA disability ratings would make me an ideal candidate for this. I know the frustrations that come along with these processes and would allow me to better interact with other veterans also working towards these same goals.

Overview

17
17
years of professional experience

Work History

Lead Sales Advisor

Coastal Car Fix
05.2025 - Current
  • Analyzed market trends to identify opportunities for business growth and expansion.
  • Implemented CRM systems to streamline client management and improve sales tracking efficiency.
  • Utilized CRM software to efficiently manage client data, streamline communication efforts, and optimize the overall sales process.
  • Set and achieved company defined sales goals.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Director of Sales

HEAVY Beer Company/ Toledo Spirits
04.2023 - 04.2025
  • Developed and executed comprehensive sales strategies that resulted in significant growth from the prior years.
  • Established and maintained strong relationships with key distributors, retailers, and on-premise accounts, enhancing brand visibility and market penetration.
  • Conducted market research and competitive analysis to identify emerging trends and opportunities for growth, leading to the launch of new products or initiatives.
  • Negotiated and closed high-value contracts with major accounts, achieving favorable terms and long-term partnerships.
  • Managed the sales budget, forecasting, and reporting to ensure alignment with financial goals and effective resource allocation.
  • Coordinated with marketing and production teams to align sales strategies with promotional campaigns and production schedules.
  • Developed and executed sales presentations and product demonstrations for potential clients, highlighting key features and benefits.
  • Provided exceptional customer service, resolving issues promptly and ensuring client satisfaction.

Assistant Golf Professional

Oak Harbor Golf Club
03.2022 - 04.2023
  • Assisted in organizing and executing golf tournaments, ensuring smooth operations and participant satisfaction.
  • Provided exceptional customer service, addressing member inquiries and enhancing overall guest experience.
  • Coordinated daily training sessions for staff, focusing on skill development and operational efficiency.
  • Implemented new scheduling system, improving resource allocation and reducing conflicts among activities.
  • Developed engaging instructional programs for golf clinics, increasing participation rates and member engagement.
  • Maintained accurate records of inventory and equipment usage, supporting effective management of resources.
  • Mentored junior staff members in customer relations best practices, fostering a positive team environment.
  • Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
  • Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
  • Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Conducted private lessons focusing on individual player development and improvement.
  • Streamlined tee-time reservation process by implementing an online booking system, reducing wait times and increasing customer satisfaction.

Sales Manager

Catawba Island Brewing Company
07.2020 - 03.2022
  • Develop and implement sales plans and strategies to achieve revenue targets and expand market presence.
  • Analyze market trends, consumer preferences, and competitor activities to identify opportunities for growth.
  • Establish sales objectives, goals, and targets for the sales team and monitor performance against these metrics.
  • Coordinate brewery participation in trade shows, festivals, and other events to promote brand awareness and generate sales leads.
  • Provide input into product development and marketing strategies based on market feedback and sales insights.

Corrections Officer

London Correctional Institute
03.2020 - 07.2020
  • Conduct regular patrols and security checks of assigned areas within the facility to detect and prevent security breaches, disturbances, or unauthorized activities.
  • Monitor inmate behavior, enforce rules and regulations, and intervene in situations involving conflict or potential violence.
  • Conduct searches of inmates, cells, and common areas to confiscate contraband items such as weapons, drugs, and unauthorized materials.
  • Respond promptly to emergency situations such as fights, medical emergencies, fires, and riots, following established protocols to ensure the safety of staff and inmates.
  • Coordinate with other staff members and emergency responders to implement crisis management strategies and restore order within the facility.

Field Artillery

United States Army
01.2009 - 06.2012
  • Coordinated fire mission planning, ensuring accuracy and efficiency in artillery operations.
  • Analyzed incoming data to refine targeting processes and enhance operational effectiveness.
  • Implemented safety protocols during live-fire exercises to mitigate risks and ensure compliance.
  • Enhanced accuracy of artillery strikes by diligently maintaining fire direction equipment and systems.
  • Trained and supervised individuals in daily duty requirements.
  • Performed inventories, ordered, received, and distributed parts and equipment for day to day military operations.
  • Member of security forces and assisted in the training of Afghanistan Army in basic weapons training while in support of Operation Enduring Freedom.

Education

Associates Degree - Business

PGCC
Hilton Head, SC
12.2013

Diploma - undefined

New London High School
New London, OH
06.2005

Skills

  • Leadership in sales development
  • Revenue increase strategies
  • Customer journey oversight
  • Sales team development
  • Key account targeting
  • Sales software proficiency
  • Client relationship management
  • Social media marketing

Military Experience

  • United States Army, Fort Sill, OK
  • January 2009- June 2012 Honorable Discharge
  • Trained and Skilled in the areas of teamwork, self-discipline, computer operations, and communication Skills.
  • Performed inventories, ordered, received, and distributed parts and equipment for day to day military Operations.
  • Trained and supervised individuals in daily duty requirements.
  • Recognized through awards and achievements as a thorough, level headed individual with a hard working mentality and excellent leadership skills.
  • Member of security forces and assisted in training the Afghanistan army in basic weapons training while in support of Operation Enduring Freedom.
  • Designated to a leadership role to help ensure combat readiness of new soldiers in the unit.

Timeline

Lead Sales Advisor

Coastal Car Fix
05.2025 - Current

Director of Sales

HEAVY Beer Company/ Toledo Spirits
04.2023 - 04.2025

Assistant Golf Professional

Oak Harbor Golf Club
03.2022 - 04.2023

Sales Manager

Catawba Island Brewing Company
07.2020 - 03.2022

Corrections Officer

London Correctional Institute
03.2020 - 07.2020

Field Artillery

United States Army
01.2009 - 06.2012

Diploma - undefined

New London High School

Associates Degree - Business

PGCC
Jonathan Killion