Dynamic professional with extensive experience in cultivating and sustaining customer relationships. Proven ability to leverage exceptional communication and problem-solving skills to meet diverse needs and elevate satisfaction levels. Demonstrated success in leading teams and implementing innovative processes that enhance customer service and improve the overall quality of the client experience. Committed to driving results through a customer-centric approach and continuous improvement initiatives. I believe that my past experience working with the VA in not only acquiring but raising my VA disability ratings would make me an ideal candidate for this. I know the frustrations that come along with these processes and would allow me to better interact with other veterans also working towards these same goals.