Jonathan Kim
Gilbert,AZ
Summary
Motivated Claims Adjuster specializing in personal, property, and casualty losses. Service-Oriented Claims Adjuster skilled at applying creative approaches to solving complex problems.
Overview
8
8
years of professional experience
Work History
Claim Associate
State Farm
05.2019 - Current
- Exceptional knowledge of claim handling procedures and use of available resources
- Serve as a team resource by mentoring and developing my peers, assisting Team Manager with escalations, Provide additional one on one training with both Bridge associates and new team members
- Excel in role as a claim handler resulting in a PA-3 Promotion
- Selected to be apart of the EST Task Team: Pivoted to assist Spanish Express, ILR, and Injury Open Claim Listings.
CSR1
Centene Corporation
11.2018 - 05.2019
- Answer inquiries from members regarding their Benefits/Eligibility, Covered Services, Authorization Status, Claims, and Billing
- Research and resolve complex billing, claims, and benefit issues with multiple systems, tool, and resources
- Intake members Complaints/Grievance/Appeals.
Sales Representative
Onestop Nutrition
10.2015 - 10.2018
- Attending to customers with excellent customer service
- Quick study, with an ability to grasp information competently of new supplements
- Exhibited leadership skills through the training of newly hired employees.
Education
Skills
- Communicative
- Claims Investigation
- Leadership
- Policy knowledge
- Computer Operations
Timeline
Claim Associate
State Farm
05.2019 - Current
CSR1
Centene Corporation
11.2018 - 05.2019
Sales Representative
Onestop Nutrition
10.2015 - 10.2018