Jonathan Knoche
Technician
Marietta,GA
Summary
Detail-oriented Service Tech with proven history of testing and evaluating banking equipment to offer expedient resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and client communication.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
ATM Technician
Cennox, Inc
Smyrna, GA
08.2021 - Current
- Efficiently troubleshot and repaired several brands of banking equipment to cut company costs and maximize productivity.
- Evaluated systems according to predetermined checklist and noted issues.
- Performed Preventative Maintenance and refurbishment on internal ATM components including credit card readers, cash dispensers, deposit modules.
- Part of shop team that increased sales volume over 100% in 3 years
PC Technician
US Micro Corporation
Smyrna, GA
07.2013 - 08.2017
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Fast past shop environment, shipping up to 30 repaired and configured laptops per day
Education
Diploma - Industrial Systems Technology
Chattahoochee Technical College
Marietta, GA 01.2011 - 12.2013
Skills
Blueprints and schematics
Testing and evaluation
Mechanical aptitude
Maintenance & Repair
Timeline
ATM Technician
Cennox, Inc
08.2021 - Current
PC Technician
US Micro Corporation
07.2013 - 08.2017
Diploma - Industrial Systems Technology
Chattahoochee Technical College
01.2011 - 12.2013