Jonathan Knox
Orem,UT
Summary
Accomplished Program Manager with 6+ years of experience and a proven track record enhancing team efficiency and project success through strategic planning and problem-solving. Expert in fostering stakeholder relationships and leading cross-functional teams to exceed objectives. Skilled in technical understanding and interpersonal communication, significantly improving program performance and collaboration.
Overview
10
10
years of professional experience
Work History
Program Manager
TSYS
06.2021 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
Technical Program Manager
Audio Enhancement
06.2018 - 05.2021
- Conducted thorough analyses of program performance data, identifying areas for improvement and implementing appropriate corrective actions.
- Led cross-functional teams in the development, launch, and ongoing support of new programs while adhering to best practices in program management methodology.
- Enhanced team collaboration through regular communication and coordination of tasks among cross-functional teams.
- Facilitated efficient resource allocation by accurately forecasting project needs and coordinating with department heads for personnel assignments.
Program Manager Intern
Amazon
10.2014 - 05.2018
- Managed vendor relationships to ensure timely deliveries and adherence to contract terms for optimal results.
- Collaborated closely with key departments to align technical initiatives with overall business objectives.
- Increased team efficiency with effective resource allocation, task prioritization, and workload balancing strategies.
- Improved cross-functional communication by establishing regular meetings and facilitating clear documentation.
Education
Associate of Science - Computer And Information Sciences
Nothern Virginia Community College
Alexandria, VASkills
- Problem-Solving
- Project Management
- Detail Oriented
- Strategic Planning
- Process Improvement
- Team leadership and direction
- Decision-Making
- Training and Development
- Interpersonal Skills
- Work Planning and Prioritization
- Customer Service
- Technical understanding
Timeline
Program Manager
TSYS
06.2021 - Current
Technical Program Manager
Audio Enhancement
06.2018 - 05.2021
Program Manager Intern
Amazon
10.2014 - 05.2018
Associate of Science - Computer And Information Sciences
Nothern Virginia Community College