Jonathan Lai
Lake Mary,FL
Summary
Experienced Water Treatment Plant Operator with 6+ years in field. Excellent problem-solving, planning and multitasking abilities in utility management. Consistently monitors processing to achieve outstanding results in water quality. Familiar with ozone and ion exchange treatment methods.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Water Treatment Plant Operator
Seminole County Environmental Services
01.2022 - Current
- Operated multiple advanced treatment groundwater plants ranging from 1 to 12 MGD that included processes such as: liquid chlorine treatment, ozone treatment, Ion Exchange, Granular Activated Carbon, and aeration
- Serve of 200,000 thousand residents
- Adhered to EPA, FDEP and OSHA regulations.
- Collected water samples to test BAC-t, pH, temperature, chlorine, ozone and ORP residual levels.
- Monitored water production and tested water samples to evaluate quality and safety.
- Monitored water quality and adjusted chemical dosages to meet regulatory standards.
- Prepared reports and documentation related to plant operations to help complete monthly MOR's.
- Interpreted data to identify trends and address problems.
- Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.
- Monitored SCADA system (Wonderware)for problems and adjusted controls to maintain efficiency and optimal water quality.
- Utilizing asset management software (JD Edwards) for creation and completion of work orders
- Conducted regular flushing schedule to help with THM goals
- Responded and helped remedied Water Quality Concerns
- Performed on-call duties and emergency responder duties during hurricanes ( Ian and Nicole)
Water Treatment Plant Operator
Brunswick, Glynn Joint Water & Sewer Commission
12.2017 - 12.2021
- Maintaining production for ground water system consisting of 12 small plants and serving over 75 thousand people
- Monitored water production and tested water samples to evaluate quality and safety.
- Monitored water quality and adjusted chemical dosages to meet regulatory standards.
- Prepared reports and documentation related to plant operations.
- Utilized SCADA systems (DFS and VTSCADA) to monitor and control plant operations.
- Utilizing asset management software (Cityworks) for creation and completion of work orders
- Used hand tools and power tools to maintain, repair and lubricate equipment.
- Collected water samples to test alkalinity, hardness, Bac-T, TTHM's, VOC's, TOC's, lead & copper and residual levels.
- Completed laboratory testing to measure Bac-t, pH levels, chlorides, conductance and other water quality parameters.
- Controlled operation of variety of water treatment plant equipment, including pumps, and chemical feed systems for gaseous chlorine and polyphosphate corrosion control.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
- Adhered to EPA, Georgia EPD and OSHA regulations.
- Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.
- Responded to customer water quality concerns during and after hours (on-call shifts)
MOT Journeyman
SGL Constructors
05.2017 - 10.2017
- Maintained roadways in construction area to ensure public safety
- Operated some heavy equipment
- Respond quickly to different road construction issues as needed
- Towed heavy trailer with different equipment along with supplies to work locations
- Set up signage for different road construction activities
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
Assistant Store Manager
Vitamin shoppe
06.2012 - 05.2017
- Integral role in customer service and overall sales numbers
- Assist customers in finding specific items in accordance with their health and wellness goals
- Resolve customer issues promptly and efficiently
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Track all money received and prepare deposits accordingly
- Manage inventory and restock as needed
- Helped interview, hire, train and coach employees
- Acted as store manager when he was unavailable
- Achieved less than 1 percent loss every year
Education
High School Diploma -
Brunswick High School
Brunswick, GA05.2001
Skills
- Employee Performance
- Basic Mathematical Abilities
- Laboratory Experiments
- Time Management
- Customer Satisfaction
- Regulatory Requirements
- Testing Devices
- Water Treatment Operations
- Supervisory Control and Data Acquisition (SCADA)
- Basic Tools
Certification
- Florida Class A Drinking Water License
- Tennessee Class III Drinking Water License
- Georgia Class 2 Drinking Water License
- Georgia Drinking Water Laboratory Analyst License
Timeline
Water Treatment Plant Operator
Seminole County Environmental Services
01.2022 - Current
Water Treatment Plant Operator
Brunswick, Glynn Joint Water & Sewer Commission
12.2017 - 12.2021
MOT Journeyman
SGL Constructors
05.2017 - 10.2017
Assistant Store Manager
Vitamin shoppe
06.2012 - 05.2017
High School Diploma -
Brunswick High School