Jonathan Lail
Claremont,NC
Summary
Safety-minded Director Facilities Management with 8 years of experience supporting cohesive building operations. Conscientious leader with confidence in support and facilitation of staff operations, contractor management and upkeep of facility appearance to impeccable standards. Highly organized coordinator of competing interests, including project goals, contractor agreements and employee needs.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Facility Management
Abernethy Laurels
Newton, NC
09.2015 - Current
- Supervised and trained custodial staff in cleaning and maintenance of facilities and premises.
- Scheduled, directed and supervised external contractors in maintenance and upkeep of 4 commercial buildings, 7 apartment complexes, 25 houses and 32 duplexes
- Maintained working knowledge of building security, HVAC, electrical and other systems vital to successful building operation.
- Coordinated leasing, contracts with other companies and facility maintenance budgets to provide for seamless building operations.
- Managed Security staff.
- Supervised landscaping and lawn care crew for 125 acres.
- Operated with multiple competing deadlines and interests, confidently managing variables simultaneously.
- Maintained and kept meticulous records on facility expenditures, gains and projections.
- Assessed building design and accessibility to inform others of updates to existing infrastructure while maintaining ADA compliance.
- Coordinated employee onboarding for operational and support staff.
- Implemented trainings and maintained documentation for staff certifications.
- Oversaw vehicle fleet maintenance and coordinated upkeep and service schedules with regularity and consistency.
- Participated in strategic planning through evaluation of needs and support of steps necessary for completion.
- Cooperated with company leadership and collaborated on projects of mutual interest to multiple levels of organizational leadership.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for 60 employees.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Director of Environmental Services
Abernethy Laurels
Newton, NC
09.2013 - 09.2015
- Performed environmental site assessments and provided remediation recommendations.
- Oversaw housekeeping, laundry and floor technicians to maintain 250,238 square foot licensed skilled nursing facility.
- Advised corporations or government agencies of procedures to follow in cleaning up contaminated sites to protect people and environment.
- Formulated and implemented long-range plans for environmental programs.
- Advised corporations and government agencies of procedures to follow in cleaning up contaminated sites to protect people and environment.
- Provided system and component design reducing negative impact on area environment.
- Inspected municipal and industrial facilities for adherence to environmental regulations.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Lead Maintenance Technician
Abernethy Laurels
Newton, NC
03.1999 - 09.2013
- Generated and completed work orders for repairs, maintenance, and component replacement.
- Provided functional plumbing by repairing leaks, removing drain clogs and repairs to underground pipe lines.
- Performed repairs to phone lines, data lines, nurses call systems, door access controls, fire sprinkler systems, Emergency generators and fire alarm systems
- Maintained air conditioning systems by repairing malfunctioning systems and changing air intake filters.
- Supervised technicians and assigned responsibilities.
- Conducted mechanical and electrical maintenance of factory equipment.
- Troubleshot and repaired conveyors, pneumatic systems and steam boilers.
- Completed necessary ISO documentation and records to show compliance.
- Collaborated with painters to initiate quality assurance projects.
- Used arc welding, tig welding and plasmas cutting equipment to repair metal structures, components and manufacturing machinery.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Maintained parts inventory using Worx Hub for parts used in repairs.
- Repaired and maintained both 3-phase and single-phase motors.
- Managed, fixed and maintained up-to-date knowledge on water source units, chillers, cooling towers, Daikin, Trane, and residential HVAC systems.
- Adhered to established policies and standards to safely complete projects.
Education
Associate of Arts - Commercial Arts And Design
Catawba Valley Community College
Hickory, NC04.1997
Skills
- Residential and commercial plumbing repairs
- Residential and commercial HVAC repairs and troubleshooting
- Repairs and installation of phone and data lines
- Proficient in reading of blue prints and schematics using hard copies or BIM 360 Field
- Troubleshooting and repairs to Fire Control Systems (Johnson Control, Simplex and Honeywell)
- Troubleshooting and repairs to nurse call systems (SARA and Tektone systems)
- Residential and Commercial pool repairs
- Residential and Commercial Electrical troubleshooting and repairs In three phase and single phase
- Building management systems
- Door access control systems repair and troubleshooting ( RS2 and PDK systems)
- Emergency Generator troubleshooting and repairs
- Well versed in Life Safety and NFPA codes
- Residential and Commercial pool repairs
- G-Suite
- Flexible and Adaptable
- Self-Motivated
- Decision-Making
- MS Office
- Data Entry
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Dependable and Responsible
- PPE Compliance
- Planning and Coordination
- Attention to Detail
- Organization and Time Management
Accomplishments
- Received the Team Before Self Award for outstanding teamwork.
- 15 years experience as lead Safety Officer.
- Supervised team of 60 staff members.
- Achieved higher productivity by implementing the Work Hubs system.
- Collaborated with Rogers Construction to complete multimillion dollar renovation and build.
- Successfully partnered with NC DOT on the Hwy 16 expansion project.
- Assisted in the planning and development of a secondary emergency access route for our facility.
Certification
- HVAC Universal Certification
- Residential and Commercial Pool Federal Certification
- Tracer Summit Building Management Systems Certification
- Daikin Building Management Systems Certification
- Status Solutions (SARA) Nurse Control and Building Management Systems Certification
- Bosh Security Camera System and Security Suite Certification
- RS2 Door Access Control Certification
- PDK Door Access Control Certification
- Meraki Security Camera Systems Certification
Timeline
Director of Facility Management
Abernethy Laurels
09.2015 - Current
Director of Environmental Services
Abernethy Laurels
09.2013 - 09.2015
Lead Maintenance Technician
Abernethy Laurels
03.1999 - 09.2013
Associate of Arts - Commercial Arts And Design
Catawba Valley Community College