Jonathan Lee
Gainesville,VA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Sales Associate
Five Below
05.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Chiropractic Receptionist
Trinity Wellness Center
08.2021 - 10.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Obtained payments from patients and scanned identification and insurance cards.
Chiropractic Assistant
Active Family Wellness
02.2023 - 08.2023
- Performed electric muscle stimulation, massage, and mechanical traction.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Performed administrative tasks by maintaining inventory, ordering supplies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Oriented and trained new staff on proper procedures and policies.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Bachelor of Science - Management Information Systems
George Mason University
Fairfax, VA05.2025
High School Diploma -
Patriot High School
Nokesville, VA06.2021
Skills
- Electric Muscle Stimulation
- Examination Scheduling
- Patient Information Maintenance
- Inventory Restocking
- Patient Education
- Payment Collection
- Insurance Billing
- Computer Skills
- Communication Skills
- Customer Service Skills
Languages
Korean
Native or Bilingual
English
Full Professional
Timeline
Chiropractic Assistant
Active Family Wellness
02.2023 - 08.2023
Chiropractic Receptionist
Trinity Wellness Center
08.2021 - 10.2021
Sales Associate
Five Below
05.2021 - 08.2021
Bachelor of Science - Management Information Systems
George Mason University
High School Diploma -
Patriot High School
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