Jonathan License
Hanover,MA
Summary
Experienced emergency response professional with a proven ability to manage high-pressure situations. Expertise in public safety and community trust-building, backed by a successful career as a firefighter. Known for effective communication and teamwork in life-threatening environments.
Overview
12
12
years of professional experience
Work History
Firefighter/Basic Emergency Medical Technician
Plymouth Fire Department
Plymouth, Massachusetts
11.2024 - Current
- Maintained firefighting gear and equipment to ensure optimal readiness.
- Assisted in training new recruits on firefighting techniques and procedures.
- Communicated effectively with crew members during high-pressure situations.
- Responded promptly to alarms for fires, vehicle accidents, and other emergencies.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Delivered basic emergency medical assistance and patient care at incident locations.
911 Emergency Dispatcher
Town of Braintree
Braintree, MA
02.2019 - 11.2024
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Liaised between public and police department, strengthening relationships, communications and trust between neighbors and police.
Special Police Officer
Town of Braintree
Braintree, MA
11.2019 - 05.2022
- Protected motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, schools and special events.
- Saved time through effective emergency issue resolution.
- Partnered with team members to implement service initiatives and achieve team objectives.
Military Police Team Leader
U.S. Army National Guard
Massachusetts, MA
06.2014 - Current
- Enforced military laws and regulations.
- Diffused hostile situations with effective negotiation techniques.
- Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies.
911 Emergency Dispatcher
Town of Hanover, Massachusetts
Hanover, MA
12.2015 - 02.2019
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Entered information on computerized systems to verify locations and notify nearest responders.
- Coordinated dispatchers schedules to ensure no calls were missed.
Education
Associate of Science - Fire Science
Massasoit Community College
Brockton, MA12-2027
Basic Combat/Military Police
31B OSUT
Fort Leonard Wood, MO05-2015
High School Diploma -
Hanover High School
Hanover, MA05-2013
Skills
- Service Oriented
- Public Safety
- Time Management
- First Aid
- Verbal and Written Communication
- Critical Thinking
- Dispatch Communication
- Public Relations
- Emergency Response
- Two-Way Radio Coordination
- Equipment maintenance
Timeline
Firefighter/Basic Emergency Medical Technician
Plymouth Fire Department
11.2024 - Current
Special Police Officer
Town of Braintree
11.2019 - 05.2022
911 Emergency Dispatcher
Town of Braintree
02.2019 - 11.2024
911 Emergency Dispatcher
Town of Hanover, Massachusetts
12.2015 - 02.2019
Military Police Team Leader
U.S. Army National Guard
06.2014 - Current
High School Diploma -
Hanover High School
Basic Combat/Military Police
31B OSUT
Associate of Science - Fire Science
Massasoit Community College