Jonathan Lindquist
Tolland,CT
Summary
Analytical and adaptable professional with a background in product analysis and QA. Known for strong problem-solving skills and effective communication, contributing to enhanced product quality and team productivity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Product Analyst
Travelers Insurance
Hartford, CT
03.2025 - Current
- Analyzed product performance metrics to identify trends and areas for improvement.
- Collaborated with cross-functional teams to support product development initiatives.
- Developed and maintained strong relationships with key stakeholders, facilitating feedback loops for continuous improvement.
- Administered end-to-end product life cycle processes for four products, focusing on state forms and content management before production deployment.
- Performed in-depth analysis of production issues to facilitate effective technical solutions and guidance for resolution.
- Administered all phases of large-scale projects, facilitating meetings, communications, requirements and approval of work throughout the process to ensure stakeholder satisfaction and ensuring proficient speed to market
Volunteer High School Football Coach
Tolland High School
Tolland, CT
07.2023 - Current
- Mentored student-athletes in skill development, sportsmanship, and teamwork principles.
- Analyzed game footage to identify areas for improvement and adjust strategies accordingly.
- On the fly adjustments during games to put our players in the best position to succeed.
- Worked daily with 55 total players and coaches to prepare for the weeks opponent.
- Mentored players to achieve and reach their full potential on and off the field in everyday life.
Site Reliability Engineer
Revenue Solutions Inc.
Pembroke, MA
11.2024 - 03.2025
- Analyzed system performance metrics using Microsoft Azure monitoring tools to maintain high reliability and service availability.
- Helped create and maintain CI/CD pipelines using Azure DevOps to optimize data deployment.
- Helped create and maintain deployment pipelines utilizing Azure DevOps.
- Executed monitoring and maintenance tasks for state-used servers through Azure DevOps cloud services, ensuring system reliability and system health.
- Collaborated with cross-functional teams to develop, test, and deploy scalable software solutions.
QA Team Lead
Revenue Solutions Inc.
Pembroke, MA
12.2023 - 11.2024
- Led QA team in executing comprehensive testing strategies to ensure software quality and functionality.
- Coordinated cross-functional collaboration between development and QA teams to enhance product delivery timelines.
- Led efforts to integrate Copilot AI within Development, QA, and Solutions departments, streamlining workflows and improving productivity.
- Main point of contact for teams testing responsibilities, leading to enhancing productivity by ~45%.
- Working daily with API testing using Postman/Swagger across a multitude of sectors (Entity management, billing/accounting, reporting, etc).
- Worked within Agile framework and led teams company wide/government client demos on a biweekly basis.
- Facilitated training and mentorship for new team members on best practices and performance expectations.
- Showcased ability to problem solve/communicate clearly with cross team collaboration and answer effectively in high pressure environment.
- Created/Executed test cases and smoke tests on a weekly basis to ensure correctly developed features.
- Proficiency in SQL DB, Mongo DB, Redis Insight, and Azure
- Gained extensive experience with different coding languages including JSON, SQL, Python, and C#.
Configuration Specialist
Revenue Solutions Inc.
Pembroke, MA
02.2023 - 12.2023
- Analyzed system configurations to identify and resolve discrepancies, enhancing operational efficiency.
- Led team initiatives by driving conversations that required tough questions and ensuring comprehensive responses.
- Delivered weekly demonstrations to business partners and clients, showcasing product features and benefits.
- Worked on front end configurations ensuring core function availability.
- Analyzed different areas looking for defects and bugs, tracking their life cycles ensuring they are fixed correctly.
- Become area expert and became the trusted point of contact for questions/assistance.
Logistics Account Executive
Total Quality Logistics Inc.
Boston, MA
10.2022 - 02.2023
- Assisted in running and maintaining a $2M account for Haribo of America
- Communicated effectively in a high paced high pressure environment.
- Mentored and trained new hires in expected processes.
- In charge of handling operations for ~38 truck loads per week moving across country.
Education
Bachelor of Science - Criminology
Eastern Connecticut State University
Willimantic, CT05.2022
Skills
- Technical documentation
- Product/Project management and Planning
- Product alignment/Business Requirements
- Data analytics
- Ai (Copilot and Claude)
- Database administration
- Strong written/verbal/interpersonal skills
- API Testing (Postman and Swagger)
- QA Testing (Test cases, Zephyr, Smoke tests, planning)
- Agile Methodologies (Jira)
- Microsoft Applications
- Business to Business/Software as a Service
- Coding Languages (SQL, Python, JSON, C#, OOP, HTML)
- Compassionate and creative
- Team leadership/Training and Trainee Development
- Time management
- Decision-making
- Complex Problem-solving
- Documentation/Reporting/Strategic Reporting
- Operations management
- Project management
- Cross-functional teamwork
- Customer relations
Certification
Microsoft Azure Fundamentals
Timeline
Product Analyst
Travelers Insurance
03.2025 - Current
Site Reliability Engineer
Revenue Solutions Inc.
11.2024 - 03.2025
QA Team Lead
Revenue Solutions Inc.
12.2023 - 11.2024
Volunteer High School Football Coach
Tolland High School
07.2023 - Current
Configuration Specialist
Revenue Solutions Inc.
02.2023 - 12.2023
Logistics Account Executive
Total Quality Logistics Inc.
10.2022 - 02.2023
Bachelor of Science - Criminology
Eastern Connecticut State University