Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jonathan Ling

Oviedo,FL

Summary

Deadline-driven Graphic Designer focused on overseeing projects from concept through final delivery. Successfully creates brand messages, strategies and key graphic productions. Resourceful and hardworking with vendor sourcing expertise and empowering leadership skills illustrated over 6 years of industry success.

Overview

10
10
years of professional experience

Work History

Freelance Graphic Designer

"PhenomCloud"
Fort Lauderdale, FL
02.2016 - Current
  • Designed website layouts, templates and unique branded looks.
  • Worked with clients to gather and define requirements, establish scopes and manage project milestones.
  • Completed in-depth product design tests using updated software tools.
  • Applied knowledge of production to create high-quality images.
  • Created digital image files for use in digital and traditional printing methods.
  • Put together videos for social media, advertising and informational purposes.

Dog Breeder

PuppySpot
Hollywood, FL
05.2020 - 10.2022
  • Stocked, cleaned and disinfected habitats of Chihuahua's to protect animal health and wellbeing
  • Fed, groomed and watered about 20 animals.
  • Oversaw payment, transfer and documentation for sales of around 40 dogs to new private and commercial owners.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Increased customer satisfaction by resolving issues.

Customer Service Represenative

Mario Russo Plumbing
Sebring, FL
08.2020 - 03.2022
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.

Education

High School Diploma -

Florida Virtual School Flex 9-12
Broward, FL

Bachelor of Arts - Emerging Media Graphic Design

University of Central Florida
Orlando, FL
03.2024

Skills

  • Illustration and Design
  • Design Mockups
  • Computer-Based Drawing
  • Rough Sketching
  • Idea Visualization and Brainstorming
  • Social Media Content Creation
  • Adobe Systems Software
  • Color Theory
  • Responding to Difficult Customers
  • Building Customer Trust and Loyalty
  • POS Systems and Ordering Platforms
  • Specials Promotion and Upselling
  • Warm and Friendly
  • Excellent Teamwork

Timeline

Customer Service Represenative

Mario Russo Plumbing
08.2020 - 03.2022

Dog Breeder

PuppySpot
05.2020 - 10.2022

Freelance Graphic Designer

"PhenomCloud"
02.2016 - Current

High School Diploma -

Florida Virtual School Flex 9-12

Bachelor of Arts - Emerging Media Graphic Design

University of Central Florida

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Jonathan Ling