Jonathan Llanto
Seattle,WA
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through [Number] years of aviation experience. Goal-driven and skilled individual offering [Number] years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation.
Overview
8
8
years of professional experience
Work History
Ramp Agent
Wfs
11.2023 - Current
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
Ramp Supervisor for Jetblue Airlines
Swissport
11.2022 - 09.2023
- Improved ramp safety by conducting regular inspections and implementing updated safety protocols.
- Streamlined operations for increased efficiency by optimizing employee schedules and delegating tasks effectively.
- Reduced aircraft turnaround time with meticulous planning, coordination, and communication among the team members.
- Enhanced customer satisfaction by addressing passenger concerns promptly and in a professional manner.
- Collaborated with airline representatives to resolve any operational issues and improve overall service quality.
- Achieved timely flight departures through effective management of ground handling services, including baggage handling, fueling, and cabin cleaning.
- Ensured compliance with all regulatory requirements for airport operations by staying current on industry standards and guidelines.
Lead Ramp Agent
Mcgee/Unifi
10.2016 - 02.2022
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
- Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
- Maintained accurate records for flight schedules, delays, and cancellations to ensure smooth operations.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
- Expedited baggage handling processes, reducing passenger wait times and increasing customer satisfaction.
- Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
Education
High School Diploma -
Pennfoster
Seattle, WA02.2014
Skills
- Aviation regulations
- Deicing of aircraft
- Cargo Equipment Operation
- Baggage tag checks
- Ground Support Services
- Weight and Balance Determination
- Weight/balance loading
- Pushback and towing
- Heavy Lifting
- Safety Procedures
- Flexible Schedule
- Ramp Checklist Completion
- Crew assistance
- Aircraft Safety Checks
- Vehicle operation
- Ramp Security
- Forklift Operation
Languages
English
Full Professional
Tagalog
Full Professional
Bisaya
Native or Bilingual
Timeline
Ramp Agent
Wfs
11.2023 - Current
Ramp Supervisor for Jetblue Airlines
Swissport
11.2022 - 09.2023
Lead Ramp Agent
Mcgee/Unifi
10.2016 - 02.2022
High School Diploma -
Pennfoster
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