Jonathan Lopez
Kansas City,MO
Summary
Efficient Warehouse Lead boasting experience in managing warehouse operations, including inventory control, logistics coordination, and team leadership. Strengths lie in problem-solving abilities, solid communication skills, and adaptability to fast-paced environments. Previous work has demonstrated significant improvements in operational efficiency and team productivity.
Overview
10
10
years of professional experience
Work History
Warehouse Lead
Niagara Bottling, LLC
Kansas City, MO
10.2023 - Current
- Established training protocols to ensure new team members understood safety guidelines and equipment operation.
- Followed delivery processes for customer notifications.
- Performed scanning of goods for precise tracking in warehouse database.
- Completed daily document logs to track shipments and inventory.
- Eliminated waste and dangerous materials to maintain a contamination-free environment.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Provided feedback on improvement opportunities within the warehouse environment.
- Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly.
Supervisor
Blue Beacon
Kansas City, MO
05.2021 - 10.2023
- Directed and supervised team of 30-40 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Complied with company policies, objectives and communication goals.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maintained positive working relationship with fellow staff and management.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
Assistant Manager
Hardees Resturamt
Kansas City, MO
03.2019 - 05.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Maintenance Technician
Nowlin hall apartments
Kansas City, MO
02.2015 - 04.2018
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Tested newly installed appliances before returning them back into service.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Cleaned vents and replaced filters to verify proper air flow.
- Read work orders or received instructions from supervisors or homeowners to determine work requirements.
- Removed snow from sidewalks, driveways and parking areas.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Maintained accurate records of all maintenance activities performed.
Education
High School Diploma -
King Drew Medical Magnet High School
06.2010
Some College (No Degree) -
Los Angeles Southwest College
Los Angeles, CASkills
- Staff Management
- Schedule Development
- Operations Management
- Data Analytics
- Inventory Control
- Strategic Planning
- Team Building
- Training and Mentoring
- Project Management
- Staff Discipline
- Policy and Procedure Development
- Waste Reduction
Languages
English
Professional
Spanish
Professional
Timeline
Warehouse Lead
Niagara Bottling, LLC
10.2023 - Current
Supervisor
Blue Beacon
05.2021 - 10.2023
Assistant Manager
Hardees Resturamt
03.2019 - 05.2021
Maintenance Technician
Nowlin hall apartments
02.2015 - 04.2018
High School Diploma -
King Drew Medical Magnet High School
Some College (No Degree) -
Los Angeles Southwest College
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