Jonathan Lopez Arriaga
Provo,UT
Summary
Attentive and resourceful with knack for problem-solving and strong organizational skills. Possesses a solid understanding of automotive parts and inventory management, coupled with excellent customer service and communication abilities. Capable of driving sales and ensuring optimal inventory levels to enhance operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Part Sales Manager
AutoZone
10.2025 - Current
- Supervised daily operations in parts sales department, ensuring timely service and customer satisfaction.
- Assisted customers in identifying and selecting automotive parts, providing tailored recommendations.
- Increased customer satisfaction by providing exceptional service and expert advice on part sales.
- Trained new team members on product knowledge and sales techniques to enhance performance.
- Managed inventory levels, ensuring availability of high-demand products for efficient sales operations.
- Organized parts storage and stocked inventory according to established guidelines.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Maintained extensive understanding of common problems and methods for repair.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Maintained accurate records to ensure proper billing, tracking of warranties, and inventory control.
Sales Associate
AutoZone
03.2025 - 10.2025
- Assisted customers in selecting automotive parts and accessories to meet their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained knowledge of inventory and product features to enhance customer service experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Engineering Technologies
Snow College
Ephraim, UT12-2026
Certificate - Automation Technology
Mountainland Technical College
Orem, UT08-2026
High School Diploma -
Freedom Preparatory Academy
Provo, UT05-2025
Skills
- Customer service
- Problem-solving skills
- Verbal and written communication
- Invoice processing
- Inventory management
- Inventory auditing
- Teamwork and collaboration
- Multitasking and prioritizing
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
- Cash handling and reconciliation
- Active listening
- Decision-making
Certification
- Parts Expert, Autozone - August 2025
- Electrical Systems, Mtech - June 2025
- Electrical Systems Installation, Mtech - 2025
- Programmable Logic Controller, Mtech - 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Part Sales Manager
AutoZone
10.2025 - Current
Sales Associate
AutoZone
03.2025 - 10.2025
Associate of Science - Engineering Technologies
Snow College
Certificate - Automation Technology
Mountainland Technical College
High School Diploma -
Freedom Preparatory Academy