Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Lose

New Kensington,PA

Summary

Experienced with route planning and customer engagement to optimize sales routes and maintain high customer satisfaction. Uses effective communication and problem-solving skills to address client needs and build long-term relationships. Track record of reliable performance and commitment to team success.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Leader Qualities with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

14
14
years of professional experience

Work History

Route Sales Representative

UniFirst
08.2019 - Current
  • Managed daily route schedules, ensuring timely delivery of products to customers.
  • Built strong customer relationships through effective communication and service delivery.
  • Trained new team members on company policies and efficient sales techniques.
  • Conducted inventory audits, maintaining accurate stock levels and minimizing discrepancies.
  • Implemented process improvements that enhanced route efficiency and reduced delivery times.
  • Resolved customer issues promptly, ensuring high satisfaction and retention rates.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.
  • Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
  • Established strong relationships with clients, resulting in increased repeat business and referrals.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Developed strong customer base through efficient and reliable service.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.

Delivery Driver

Link Trucking
03.2014 - 08.2019
  • Ensured timely and accurate delivery of goods to customers across designated routes.
  • Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
  • Managed delivery schedules, optimizing routes for efficiency and fuel consumption.
  • Trained new drivers on best practices for safety and customer service standards.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Sandwich Artist

Subway
03.2011 - 03.2014
  • Crafted high-quality sandwiches using fresh ingredients to ensure customer satisfaction.
  • Maintained cleanliness and organization of work area in compliance with health standards.
  • Trained new team members on sandwich preparation techniques and customer service excellence.
  • Collaborated with team to streamline sandwich assembly processes, improving efficiency.
  • Assisted in inventory management by monitoring stock levels and placing orders as needed.
  • Implemented safety protocols to uphold food safety regulations and reduce waste.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Conducted regular quality checks for ingredients, maintaining high standard of products offered.
  • Managed inventory levels, ensuring fresh ingredients were always available for menu items.
  • Maintained cleanliness and organization of workstations to comply with health regulations.

Education

High School Diploma -

Bellefonte Area High School
Bellefonte, PA
06-2004

Skills

  • Team support
  • Route planning
  • Route management
  • Client relations
  • Account retention
  • Product distribution
  • Product presentation
  • Sales development
  • Sales representation
  • Customer service
  • Strategic planning
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Leadership skills
  • Problem-solving abilities
  • Excellent communication
  • Reliability
  • Multitasking Abilities
  • Organizational skills
  • Adaptability and flexibility
  • Effective communication
  • Adaptability
  • Physical stamina

Timeline

Route Sales Representative

UniFirst
08.2019 - Current

Delivery Driver

Link Trucking
03.2014 - 08.2019

Sandwich Artist

Subway
03.2011 - 03.2014

High School Diploma -

Bellefonte Area High School

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