Jonathan Lovera
Whittier
Summary
Professional hospitality worker, excels in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Volunteer Firefighter
Los Angeles County Fire Department
Brea, CA
01.2025 - 03.2025
- Shadowed fire department teams during ride-alongs to understand firefighting techniques and community safety measures.
- Developed proficiency in various drills and workouts to optimize training effectiveness.
- Cultivated specialized terminology and communication skills critical for effective firefighting operations.
- Performed detailed cleaning of fire truck to uphold safety standards and enhance vehicle longevity.
Server
Fogo De Chao
Brea, CA
07.2024 - Current
- Oversaw all aspects of private events, demonstrating reliability and attention to detail.
- Oversaw planning and execution of private gatherings, catering to audiences of 80 to 200 individuals
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Handled guest complaints professionally, resulting in satisfied customers and repeat business.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Managed multiple tables efficiently, maintaining attention to detail during peak hours.
- Assisted in training new servers on menu items and restaurant procedures.
- Handled guest inquiries and concerns promptly to enhance dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Chef Intern
Doubletree By Hilton
Whittier, CA
09.2023 - 01.2024
- Executed simultaneous order management, demonstrating strong multitasking skills to maintain high service standards.
- Enhanced workplace morale by facilitating transparent communication and addressing conflicts in a timely and professional manner.
- Performed routine equipment checks to maintain operational efficiency and support uninterrupted service shifts.
Education
High School Diploma -
California High School
Whittier, CA06.2024
Bachelor of Science - Nursing
California State University, Fullerton
Fullerton, CA05.2028
Skills
- Consistent professional demeanor
- Adaptability in challenging situations
- Endurance and coordination
- Team leadership and resolution
- Critical decision-making
- Agility and speed
- Adaptability to change
- Emotional resilience
- Team communication
Accomplishments
- Captain of both my High School Men's Varsity volleyball team and my 18's Mens Volleyball Club (LBVC)
- Won first place in the 18's Mens Gold Open Divion SoCal Volleyball Tournament out of 192 teams
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Volunteer Firefighter
Los Angeles County Fire Department
01.2025 - 03.2025
Server
Fogo De Chao
07.2024 - Current
Chef Intern
Doubletree By Hilton
09.2023 - 01.2024
High School Diploma -
California High School
Bachelor of Science - Nursing
California State University, Fullerton