Jonathan Lucas

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives and communication goals.
• Worked with management team to implement proper division of responsibilities.
• Set overall vision and provided team leadership.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Developed training, task and process guidelines and communicated clear and concise directions to employees.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Interviewed, hired and trained new employees for production positions.
• Identified individual employee's unique work styles and adapted management methods.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
• Analyzed equipment breakdowns using various troubleshooting methods.

• Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
• Trained employees in time management and proper ways to complete job duties.
• Monitored team members to verify work quality and address concerns.
• Pitched in to help with various job tasks, fill in for sick employees and complete projects.
• Instructed crew members in safe work practices and methods to reduce work-related injuries.
• Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
• Pitched in to help on short-staffed job site and to meet looming project deadlines.
• Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
• Settled crew member disputes by addressing problems quickly and providing successful mediation.
• Communicated effectively with upper management, team members and customers to keep everyone informed.
• Worked in team environment to maintain high levels of productivity.
• Organized materials, tools and equipment to supply team members.
• Safely operated mowers, chain saws, electric clippers, sod cutters and pruning saws to clear construction sites, roadbeds and access roads.
• Used shovels or heavy equipment to move different materials based on job needs.

Provided quick, safe and clean work environment of customers premises.

Use of Equipment based of different installations

Team based position