Jonathan Luevano
Brea,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Specialist
County Of Orange Health Care Agency
Anaheim, CA
01.2021 - Current
- Maintained an organized filing system for all business documents including contracts, legal forms, correspondence.
- Updated customer accounts information in database systems as required.
- Completed data entry tasks accurately and efficiently utilizing various software programs.
- Answered and directed incoming calls to appropriate personnel.
- Greeted visitors upon arrival in the reception area.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Coordinated with vendors for repair services when needed.
- Provided technical support to my colleagues.
- Maintained inventory records of IT equipment and supplies.
Office Assistant
County Of Orange Health Care Agency
Anaheim, CA
09.2015 - 01.2021
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Coordinated with vendors for repair services when needed.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
Education
Undergraduate Certificate - Industrial Technology
DeVry University
Downers Grove, IL02-2024
Skills
- Call handling
- Dedicated Team Player
- Spanish Fluency
- Problem-solving capabilities
- Customer Service
Certification
Information Technology Essentials
Languages
Spanish
Professional
References
References available upon request.
Timeline
Office Specialist
County Of Orange Health Care Agency
01.2021 - Current
Office Assistant
County Of Orange Health Care Agency
09.2015 - 01.2021
Undergraduate Certificate - Industrial Technology
DeVry University
Information Technology Essentials
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