Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan MacNab

Parkdale

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability, creativity and consistently meeting changing organizational needs.

Overview

15
15
years of professional experience

Work History

Site Supervisor

Camplolo.com
06.2024 - 12.2024
  • Improved site performance through regular monitoring, updates, and troubleshooting.
  • Added and removed product, provided sale updates and discounts.
  • Worked closely with vendors to ensure customer satisfaction.
  • Ordered products from multiple vendors through different channels to ensure the best possible value for the customer while maximizing profits for the brand.
  • Performed ongoing competitor analysis and market research to identify emerging trends and areas for potential improvement within site architecture and content offerings.

Manager

Doug's Hood River
09.2015 - 01.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Waitstaff Manager

Cafe Luna Naples
03.2010 - 05.2015
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
  • Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
  • Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.

Education

No Degree - Chemical Engineering

Purdue University
West Lafayette, IN

Skills

  • Service excellence

  • Collaborative team guidance

  • Effective time management

  • Strategic decision-making

  • Clear and concise communication

  • Analytical problem-solving

  • Coordinated task assignment

  • Articulate expression

  • Experienced in software utilization

  • Adaptability in dynamic environments

  • Detail-oriented analysis

Timeline

Site Supervisor

Camplolo.com
06.2024 - 12.2024

Manager

Doug's Hood River
09.2015 - 01.2024

Waitstaff Manager

Cafe Luna Naples
03.2010 - 05.2015

No Degree - Chemical Engineering

Purdue University

Similar Profiles

CREATE PROFILE