Jonathan Maeda
Elk Grove,CA
Summary
Results-driven professional with 11 years of diverse experience spanning multiple industries. Adept at quickly adapting to new environments, mastering various skill sets, and delivering exceptional results. Known for strong problem-solving abilities, leadership, and a keen eye for efficiency and innovation. Proven track record of success. Passionate about continuous learning, process improvement, and driving excellence in any role.
Overview
11
11
years of professional experience
Work History
Production Builder I/Medical Device Assembler
Penumbra
09.2024 - 02.2025
- Assembled medical devices according to Federal QSR, ISO 13485, lot history records, manufacturing instructions, standard operating procedures, and safety policies
- Performed in-process inspection of components and assemblies to verify quality conformance
- Recorded information on lot history records and perform component accountabilities
Managed Print Service Coordinator
ARC Document Solutions
10.2019 - 07.2023
- Coordinated and executed the daily FM/MPS solutions and services at both onsite and offsite customer locations in Northern California and throughout the United States
- Communicated solution and service event information to both internal and external customers and vendors
- Coordinated and oversaw new FM/MPS customer installations and removals to ensure accuracy and efficiency
- Developed and maintained strong relationships with both internal and external customers and vendors
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Coordinated and monitored service activities to confirm work met all requirements.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Managed and coordinated service teams to achieve successful completion of service projects.
Freight Manager
Bed Bath and Beyond
10.2017 - 10.2019
- Managed Freight Staff and Inventory Control
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Developed and maintained knowledgeable and productive team of employees.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Integrated warehouse operations with existing and new business processes.
Senior Assistant Manager/Interim GM
Domino's
11.2013 - 07.2017
- Investigated and resolved complaints regarding food quality, service, or accommodations
- Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Scheduled staff hours and assign duties
- Organized and directed worker training programs, resolve personnel problems, hired new staff, and evaluated employee performance
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
High School Diploma - Business
Castlewood High School
Castlewood, VA06.2013
Courses in Business and Economics
Cosumnes River College
Sacramento, CASkills
- Adaptability
- Attention to Detail
- Creativity
- Critical Thinking
- Emotional Intelligence
- Inventory Management
- Leadership
- Problem-Solving
- Time Management
Accomplishments
- Supervised team of 20 staff members.
- Used Google Sheets to develop project tracking spreadsheets.
- Customer Relations - Earned high marks for customer satisfaction.
- Achieved Installations by completing customer interactions and documentation with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Production Builder I/Medical Device Assembler
Penumbra
09.2024 - 02.2025
Managed Print Service Coordinator
ARC Document Solutions
10.2019 - 07.2023
Freight Manager
Bed Bath and Beyond
10.2017 - 10.2019
Senior Assistant Manager/Interim GM
Domino's
11.2013 - 07.2017
High School Diploma - Business
Castlewood High School
Courses in Business and Economics
Cosumnes River College
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