Jonathan Maldonado
Tempe,AZ
Summary
Dedicated and responsible student with strong interpersonal and organizational skills, seeking to foster a welcoming and inclusive community as a Community Assistant. Experienced in providing exceptional customer service, resolving conflicts, and maintaining safety protocols. Fluent in Spanish and English, with a proven ability to build meaningful relationships with diverse populations. Demonstrates leadership, discipline, and teamwork as a member of the Air Force ROTC program, effectively managing multiple responsibilities and promoting engagement. Skilled at responding to challenges with composure and adaptability, including during high-pressure situations.
Overview
4
4
years of professional experience
Work History
Swim Coach
City Of Buckeye
04.2021 - Current
- Delivered professional swim coaching to children and teens ages 4–18, fostering skill development and a safe, supportive learning environment.
- Ensured guest safety in and around the pool by monitoring activities and enforcing facility rules, resulting in zero major incidents during tenure.
- Maintained certifications in First Aid and CPR, applying first responder skills to address emergencies effectively.
- Built strong relationships with swimmers and their families, encouraging feedback and collaboration to set and achieve individualized goals.
- Provided exceptional customer service by addressing concerns and ensuring a positive experience for all participants and guests.
Education
No Degree - Business (Communications)
Arizona State University
Tempe, AZ05.2027
Skills
- Certifications: CPR and First Aid Certified
- Leadership & Teamwork: Experienced in managing and mentoring diverse groups, fostering collaboration and achieving goals
- Customer Service: Proven ability to provide exceptional guest experiences and address concerns effectively
- Safety & Emergency Response: Skilled in pool safety, risk management, and emergency protocols
- Communication: Strong written and verbal communication skills; adept at building relationships and encouraging feedback
- Leadership Development: Demonstrated ability to lead by example, motivate peers, and manage tasks under the structured discipline of Air Force ROTC, preparing for leadership in high-pressure and team-oriented environments
Timeline
Swim Coach
City Of Buckeye
04.2021 - Current
No Degree - Business (Communications)
Arizona State University
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