Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

Jonathan Mangin

Scrum Master, Applications/Process Training Specialist
NJ

Summary

Objective

PM/Agile SAFe Lead, Applications/Process Training Specialist


Executive Summary

With 15 years of experience in end-user training and Scrum/SAFe, with an emphasis on training in engineering, manufacturing, pharmaceutical, insurance, and retail clients, I present a unique candidacy for this role. I have assisted in consulting on, developing, and deploying change management and training materials for Windows (XP, 7, 8, 10), Windows Server 2003|2008|2012, Exchange 2003|2010|2013|2016 Office, Office 365, and SharePoint systems. My core competencies address enterprise level change (OCM) in Agile/Scrum/SAFe teams by providing effective and engaging advanced data analysis in spreadsheet and database use. In addition to multi-year full-time on-site experience, I have provided consulting advice to clients regarding project design, implementation, and establishing metrics for tracking success. I determine how a team is working with core apps (especially Excel, ADS, and Power BI), how the team should work, and help accomplish this objective. When deploying a change, I perform a deep dive of the varying business units to determine the workflows in place, assess how the given change affects these workflows, and propose resolutions (as coexistence, permanent, or improved processes.) I have traveled internationally and remain eager to do so.

Overview

10
10
years of professional experience
5
5
Certifications
1
1
Language

Work History

Applications Training Specialist, Scrum Master

Siemens Healthineers
Tarrytown, NY
06.2019 - Current
  • Associate Scrum Master
  • Senior trainer developing, delivering, and sustaining end to end trainings for Azure DevOps 2019|2020|Services, Teams, Stages, SAP, Teamcenter/NX CAD, ISO 14971 Medical Device Risk Management, Tempus, and Scaled Agile (SAFe) implementation for user base of ~4,000
  • Administrating training with Learn4U and Stages LMUs
  • Assisting senior management with revisions to and communication of Unified Design Change procedures in the context of Engineering Change lifecycle management
  • (These procedures must conform to Part 11 and FDA requirements, which includes successful adoption of these processes.)
  • Operating as a SME for the integration of Azure DevOps Server|Services, Teamcenter, Tempus, NX (CAD software), SAP, and a collateral Incident Management System
  • Established Work Breakdown Structure (WBS), iteration cadences, work item hierarchy and acceptance criteria for multiple teams in Azure DevOps
  • Working in an Agile/Scrum/SAFe organization on a team that was an early adopter of Agile/Scrum/SAFe methodologies; assisting with organizational change to promote effect adoption
  • Assisting teams create and design Agile/Scrum Kanban Boards; assist in Agile/Scrum trainings
  • Performed major revisions to process documentation resources including Engineering Change process diagram
  • Assist Risk Management senior management in training program creation and maintenance in order to improve present training materials and ensure compliance with ISO changes
  • Assist users in creating cross project reports in Power BI for consolidated reporting of needed analytics
  • Trainings developed in Captivate, Storyline, PowerPoint, and Vyond
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

Applications Trainer, Data Analyst

Related Real Estate, Inc, Ross Stores Inc
New York, NY
01.2015 - 06.2019

∙ Office 2010|2013|2016|365 advanced training course production and delivery

∙ Training solutions for projects involving 750-5,000+ end users and VIPs (In-Person and VILT trainings (GoToMeeting, WebEx, Citrix, Adobe Connect, Skype, FuzeBox, Wire)

∙ Focus on intermediate to advanced Excel training solutions including table filtering; the creation, management, and granular filtering of pivot tables; nested IF statements; Consolidate, Scenario Manager, and Goal Seek use; sifting data using COUNTIFS, SUMIFS, SUMPRODUCT; Pivot Table filtering using Slicers and exporting Slicer filters to a dashboard sheet

∙ Linking tables as relational databases using the Query Editor and Power Query options (the latter for larger datasets) with DAX and MDX; Linking datasets in Pivot Tables using VLOOKUP; using formulas within Pivot Tables; changing how data is expressed in Pivot Tables with Calculated Fields and Columns and custom sorting; exporting data using GETPIVOTDATA

∙ Training program delivery through Articulate and creative use of ambient audio/visual tools

∙ Linking data using text functions (e.g., LEFT, MID, RIGHT) with VLOOKUP and INDEX/MATCH; preparing data with TRIM, CLEAN, UPPER, LOWER, PROPER and hyperlink management; Date prep (e.g. DATE, YEARFRAC, EDATE, FV, PV, IRR, NPER)

∙ Creating dashboard experience using content controls with Named Ranges, Data Validation, and INDIRECT, INDEX, MATCH, FIND, LEN functions; Subtotaling inside and outside of Pivot Tables

Applications Specialist

AIG Benefits Solutions
Neptune, NJ
09.2013 - 10.2014

Co-Lead Project Manager on Windows 7/Office 2010/365 migration of approximately 700 end users

Developed and delivered training for 750 end users for Office 2010 applications, SharePoint 2010|2013|365, Adobe Acrobat Pro

Performed application remediation on 85+ applications (esp. those based on Excel, Access, VB6); involved Chartis related scripts

Education

Bachelor of Science - Business Management, Economics, Business Management

Guilford College
Greensboro, NC

Skills

    Online training experience

undefined

Certification

SAFe 6 Agilist

Timeline

SAFe 6 Agilist

09-2023

Applications Training Specialist, Scrum Master

Siemens Healthineers
06.2019 - Current

Applications Trainer, Data Analyst

Related Real Estate, Inc, Ross Stores Inc
01.2015 - 06.2019

Applications Specialist

AIG Benefits Solutions
09.2013 - 10.2014

Bachelor of Science - Business Management, Economics, Business Management

Guilford College
Jonathan ManginScrum Master, Applications/Process Training Specialist