Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Martinez

Downey,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.



Experienced Behavior Interventionist successful at helping students cope with academic and social stressors. Friendly and adaptable with two years in field. Strong member of counseling and educational teams.

Overview

11
11
years of professional experience

Work History

Server

Lagos Mexican Cuisine
08.2023 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Registered Behavior Technician

Irvine School District
02.2023 - Current
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Used technology to document patient information, progress notes, and treatment plans.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Supported client using principles of applied behavior analysis.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.

Server

SOL AGAVE
02.2021 - 06.2022
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales significantly by upselling higher-end products to customers.

Basketball Coach

Downey Junior Athletic Association
09.2012 - 02.2021
  • Acted as positive role model for team participants and in community.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Monitored athletes during events and practice to quickly identify injuries.

Education

Associate of Arts - Speech Pathology

Saddleback College
Mission Viejo, CA
06.2025

Skills

-Honest

-Hard Working

-Outgoing

-Positive Mindset

-Loyal

Timeline

Server

Lagos Mexican Cuisine
08.2023 - Current

Registered Behavior Technician

Irvine School District
02.2023 - Current

Server

SOL AGAVE
02.2021 - 06.2022

Basketball Coach

Downey Junior Athletic Association
09.2012 - 02.2021

Associate of Arts - Speech Pathology

Saddleback College

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Jonathan Martinez