Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jonathan Martinez

Flowery Branch,GA

Summary

Diligent and hard-working candidate ready to contribute solid effort as a team member. Thorough and highly organized with excellent communication skills in both English and Spanish Fluently. Reliable worker with a strong work ethic and eager to grow personally and professionally.

Overview

13
13
years of professional experience

Work History

Forklift Operator

Peachtree Packaging
02.2021 - Current
  • Communicated with floor managers to determine merchandise placement.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.

Shipping and Receiving Clerk

Ricoh USA
01.2017 - 04.2019
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Sales Associate

Nextstar Communication Inc.
09.2011 - 11.2015
  • Tailored sales presentations to suit the knowledge level and preferences of each customer, ensuring a positive and informative experience for all.
  • Achieved sales targets consistently by identifying customer needs and matching them with appropriate products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Built strong relationships with customers, resulting in repeat business and positive referrals.
  • Resolved customer complaints quickly and professionally, turning negative situations into opportunities for relationship building and future sales.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional after-sales support by answering questions, troubleshooting issues, and recommending accessories or upgrades as needed.
  • Used in-store system to locate inventory and place special orders for customers.
  • Collaborated with team members on marketing initiatives to increase store foot traffic and overall sales revenue.
  • Served as a key resource for colleagues seeking advice on complex technical issues or challenging customer interactions.

Education

Accounting

University of North Georgia
Dahlonega, GA

Skills

  • Shipping and Receiving
  • Staff Management
  • Teamwork and Collaboration
  • Warehouse Operations
  • Production Scheduling
  • Inventory Control
  • Warehouse Safety
  • Critical Thinking
  • Bilingual
  • Safe Moving Operations
  • Punctual and Reliable
  • Warehouse Management Systems

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Forklift Operator

Peachtree Packaging
02.2021 - Current

Shipping and Receiving Clerk

Ricoh USA
01.2017 - 04.2019

Sales Associate

Nextstar Communication Inc.
09.2011 - 11.2015

Accounting

University of North Georgia

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Jonathan Martinez