Experienced professional with 5 years in management, skilled in leadership, problem-solving, and prioritization. Bilingual in English and Spanish, ready to contribute to your team.
Overview
9
9
years of professional experience
Work History
Vacations Sales
Wyndham Destinations
02.2025 - Current
Guided clients through property tours and showcased features and benefits aligned with their vacation preferences.
Delivered group presentations and one-on-one consultations to communicate the value of timeshare.
Responded to customer objections and concerns with professionalism and tailored solutions to maintain interest.
Utilized persuasive sales techniques to convert qualified leads into buyers in a high-pressure, quota-driven environment.
Sales Associate
Infiniti/Hyundai of Boerne
12.2024 - Current
Generated sales leads through referrals, cold calls
Assisted customers in selecting vehicles fitting budget requirements and transportation need
Stayed updated on new models and features to better assist customers
Maintained relationships with other employees and coworkers to foster a smooth car buying process for guests
Inventory Manager
Infiniti of Boerne
06.2023 - 12.2024
Worked closely with Used Car managers to maintain levels of quality with on lot vehicles
Trained staff on proper inventory processes and procedures
Maintained records of all new/used inventory, including condition, availability and location
Oversaw the daily operations of the New/Used Inventory lot ensuring vehicles were properly displayed and ready for sale
Service Advisor
Cavender Toyota
04.2023 - 06.2023
Assisted Customers by looking up production information, inventory and pricing
Diagnosed vehicle issues and recommended repairs to customers
Prepared order repairs and obtained signatures to company standards
Advised customers on automotive maintenance and services
Offered personalized service solutions to customers for better customer satisfaction
Sales Associate
Toyota of Boerne
02.2023 - 04.2023
Generated sales leads through referrals, cold calls
Assisted customers in selecting vehicles fitting budget requirements and transportation need
Stayed updated on new models and features to better assist customers
Maintained relationships with other employees and coworkers to foster a smooth car buying process for guests
Dealer Trade / Inventory Manager
Toyota of Boerne
11.2021 - 02.2023
Assisted with new hire interviews and employee training
Met deadlines with inventory inquiries with other dealerships
Focused on staying updated with industry changes
Managed a team of employees and made sure they met their goals
Approved schedules for porters and set goals for them
Set preference with Toyota for Vehicle allocation for New Car Department
Managed New/Used inventory lots
Kept in communication with 25+ other Dealer Trade managers with Toyota stores across 5 States
Used Car Inventory Manager
Toyota of Boerne
03.2020 - 11.2021
Worked closely with Used Car managers to maintain levels of quality with on lot vehicles
Trained staff on proper inventory processes and procedures
Maintained records of all new/used inventory, including condition, availability and location
Inventory Manager
Infiniti of Boerne
08.2019 - 12.2019
Coordinated shipping and dispatch of inventory by communicating with transportation companies and individual drivers.
Lot Porter
Mercedes Benz of Boerne
02.2018 - 08.2018
Parked and retrieved vehicles for customers in parking lots, storage garages or new car lots.
Patrolled parking areas to prevent vehicle damage and vehicle or property thefts.
Inspected vehicles to detect damage. Manipulated vehicles into tight areas to take advantage of all spaces
Assigned stock numbers to vehicles and stored keys.
Line Cook
Fuzzys Taco Shop
07.2017 - 02.2018
Planned timing of food production to coordinate with meal serving hours, preserving food quality.
Observed all food safety guidelines and regulations to reduce risks. Worked with other members of the kitchen staff to ensure efficient service.
Stocked and maintained prep stations to reduce wait times and shortages.
TRAC Porter
Toyota of Boerne
01.2017 - 07.2017
Assigned vehicles to service customers
Updated contract records
Picked up rental cars at customer addresses
Collaborated with the detail department to keep vehicles ready to rent out
Helped with any other TRAC (Toyota Rent A Car) related task
Line Cook
Dairy Queen
07.2016 - 12.2016
Planned timing of food production to coordinate with meal serving hours, preserving food quality
Worked with other members of the kitchen staff to ensure efficient service
Observed all food safety guidelines and regulations to reduce risks.