Jonathan Martinez
Aurora,CO
Summary
Dynamic and results-driven professional with extensive experience at Lowes Home Improvement, excelling in team leadership and customer service. Proven ability in load management and safety compliance, enhancing productivity and streamlining processes. Adept at training employees and resolving customer issues, ensuring satisfaction and operational efficiency. Open to new opportunities to leverage skills.
Overview
4
4
years of professional experience
Work History
Box Truck Driver
RDGZ Trucking
Aurora , CO
04.2025 - Current
- Provided excellent customer service while delivering products safely and efficiently.
- Inspected trucks before and after trips, including checking fluid levels, tire pressure, brakes, lights.
- Ensured the safe transport of goods from one place to another using box truck.
- Load and unload customer products into designated areas.
- Be able to manage and drive 26-ft box trucks.
- Scan in/out customer and company items into the system.
Forklift Operator
Lowes Home Improvment
Aurora, CO
03.2021 - 04.2025
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Loaded pallets onto trailers for shipment.
- Ensured safety procedures were followed when operating forklifts.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Recommended changes or improvements in existing training processes as needed.
- Adapted teaching methods according to the needs of individual learners or groups.
Supervisor
Lowes Home Improvment
Aurora, CO
03.2021 - 04.2025
- Developed strategies to improve team performance and productivity.
- Trained new employees on company policies and procedures.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Tracked progress on projects and provided timely feedback to staff members.
- Responded to customer questions regarding products, prices and availability.
- Trained new employees on company policies, job duties, and performance expectations.
- Streamlined workflow processes, reducing project completion times.
Education
High School Diploma -
William Smith High School
Aurora, CO05-2020
Skills
- Load management
- Route planning
- Safety compliance
- Customer service
- Equipment maintenance
- Time management
- Team leadership
- Employee training
- Attention to detail
- Pallet jack operation
- Adaptability
- Open to new opportunities
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Box Truck Driver
RDGZ Trucking
04.2025 - Current
Forklift Operator
Lowes Home Improvment
03.2021 - 04.2025
Supervisor
Lowes Home Improvment
03.2021 - 04.2025
High School Diploma -
William Smith High School
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