Jonathan MBON MOUNTOU
The Bronx,NY
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Music Producer
Myself
04.2013 - Current
- Supported musicians in developing their unique sound through tailored production strategies and innovative ideas.
- Managed budgets for recording projects, optimizing the allocation of funds towards essential equipment and personnel.
- Collaborated with graphic designers and photographers to create visually appealing album artwork that complemented the music''s overall theme.
- Provided constructive feedback to artists during songwriting sessions, refining lyrics and melodies for maximum impact.
- Transcribed musical compositions and melodic lines to adapt to particular group or create specific musical style.
- Wrote and arranged [Type] and [Type] music in original styles.
- Attended regular practices and private lessons to hone skills.
Barista
Bluestone Lane Coffee
03.2019 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Promoted additional items with beverages, increasing store sales.
Bakery Worker
Eli's Bread
01.2018 - 02.2019
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Wrapped, boxed and weighed bakery department products.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
Gas Station Server
Citgo Gas Station
03.2019 - 06.2021
- Enhanced customer satisfaction by providing prompt and courteous service at the gas station.
- Maintained a clean and safe environment for customers through regular inspections and cleaning tasks.
- Assisted in inventory management, ensuring adequate stock levels of fuel and other products.
- Provided assistance to customers with pump usage, troubleshooting issues as needed.
- Prevented theft incidents by maintaining a vigilant presence on the premises and reporting suspicious activity promptly to management.
- Completed opening and closing procedures according to company guidelines, securing premises effectively against unauthorized access after hours.
- Coordinated delivery schedules with suppliers efficiently to maintain optimal product availability without overstocking limited storage spaces.
- Maintained clean and orderly work station.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Followed safety protocols while working, avoiding accidents and injuries.
- Checked tools and equipment to prevent accidents and injuries.
Education
Associate of Arts - Digital Music
Hostos Community College of The City University of New York
The Bronx, NY06.2021
Skills
- Up-Selling
- Cash Handling
- Menu Memorization
- Food Preparation
- Espresso Machine Operation
- Latte Art
- Smoothie Making
- Conversant in [Language]
- Team Player
- Active Listener
- Performance Improvement
- Hospitality Service Expertise
- Excellent Math Skills
- Decision-making
- Attention to detail
- Multitasking
- Workstation Maintenance
- Cleaning and Sanitizing
- Performance Improvements
- Relationship Building
Music, sport and family
Always looking for new gender of music and challenges for my beat making skills improvement , big fan of soccer(I use to practice soccer too).
For me , family is the best thing that we can have in the world . My family comes before everything. Seeing them happy and sharing all types of emotion with them is just amazing no matter what.
Timeline
Barista
Bluestone Lane Coffee
03.2019 - Current
Gas Station Server
Citgo Gas Station
03.2019 - 06.2021
Bakery Worker
Eli's Bread
01.2018 - 02.2019
Music Producer
Myself
04.2013 - Current
Associate of Arts - Digital Music
Hostos Community College of The City University of New York