Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Mcguffin

Newport,KY

Summary

Goal-oriented and driven to achieve success on all tasks. Proven leader by motivating team's to continuously set goals and to achieve them. Always hardworking and looking for ways to improve the workflow not just for myself, but for those that are apart of the team. I'm looked up to as dependable and I will always be there to assist when ever called upon.

Overview

8
8
years of professional experience

Work History

Light/Medium Duty Tow Truck Operator

Smith's Towing and Recovery
02.2025 - Current
  • Fastened chains, straps, covers, and binders to secure load for transit.
  • Recovered vehicles, completed private tows, Impounded illegally parked/abandoned vehicles.
  • Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality.
  • Assisted Police and fire services in accident management and cleanup

Station Trainer

Intigrated Deicing Services
11.2020 - Current
  • Following procedures on de-icing and anti-icing fluids applied to aircraft prior to departure
  • Maintaining the cleanliness and operational readiness of company vehicles.
  • Assisted Maintenance team on repairs of company vehicles
  • Training of incoming employees on all company polices and procedures as well as training material provided from airline vendors

Cabin Service Supervisor

Delta Global Services, DGS
05.2020 - 08.2021
  • Provided leadership to cabin crew members, fostering teamwork and enhancing performance through effective communication.
  • Trained incoming agents on company policy and procedures to maintain a secured aircraft in compliance with the FAA
  • Completed Cleaning services on interior and exterior
  • Completed LAV functions on various types of Aircraft in a timely manor

Suporvisor

A. Blaire Enterprises
02.2018 - 05.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely delivery of products/services.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained a fleet company vehicles
  • Ensure all employees were following company policy and coach employees when discrepancies are found.

Education

Dayton High School
Dayton, KY

Skills

  • Flatbed truck expertise
  • Recovering vehicles
  • Vehicle inspection
  • Preventive Maintenance
  • Scheduling
  • Task delegation
  • Policy enforcement
  • Strong work ethic
  • Guest services

Timeline

Light/Medium Duty Tow Truck Operator

Smith's Towing and Recovery
02.2025 - Current

Station Trainer

Intigrated Deicing Services
11.2020 - Current

Cabin Service Supervisor

Delta Global Services, DGS
05.2020 - 08.2021

Suporvisor

A. Blaire Enterprises
02.2018 - 05.2020

Dayton High School

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