Jonathan McKinney
Littleton,CO
Summary
Led and managed the sales operations within the organization. Examined growth opportunities to develop monthly, quarterly, and annual sales targets that aligned with organizational goals. Made comprehensive and thoughtful adjustments to the overall sales strategy to lead a successful sales team.
Overview
15
15
years of professional experience
Work History
Sales Supervisor
United Healthcare Group
Englewood, CO
08.2024 - Current
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Oversaw hiring process for new personnel within the department.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Coached staff on strategies to enhance performance and improve customer relations.
- Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Established clear expectations for quality control processes among staff members.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Project Manager - Implementation Lead
ADP
10.2021 - Current
- Assists the team manager to oversee the team's daily operations to help create a positive and productive environment while ensuring all process and procedures are followed
- Works to identify areas of opportunity and development for the team and the department
- Sales Manager
- Strategic Planner
- Empathetic Leader
- Project Director
Sales Leader
Diversity Financial
05.2018 - 10.2021
- Demonstrated leadership by playing an active role in the growth and development of the sales team
- Proposed well-defined and obtainable sales goals/metrics/KPI's resulting in greater sales performance and lower employee turnover
- Implemented efficient sales strategies to effectively drive sales and grow market share in line with company strategic goals
- Led and managed the sales operations within the organization
- Examined growth opportunities to develop monthly, quarterly, and annual sales targets that aligned with organizational goals
- Made comprehensive and thoughtful adjustments to the overall sales strategy to lead a successful sales team
Director of Admissions
Corinthian College LLC
07.2013 - 04.2015
- Managed and maintained the Admissions department
- Strengthened the daily operations, organization and effectiveness of a thriving department
- Oversaw the staff in recruiting, screening and enrolling potential students
- Identified cash flow trends to advise and assist business owners with revenue growth
- Expressed strong written and oral communication tactics to overcome objections and ultimately close sales
- Consistently achieved all sales quotas and metrics
- Directly responsible for prospecting new business and guiding business owners through the application and funding process
- Reviewed financial statements and credit documents to help negotiate funding terms
Admissions Manager
Ashford University
07.2011 - 07.2012
- Reported and reviewed team performance against admissions forecasts and quotas
- Partnered closely with the Vice President of Admissions to provide feedback to support business objectives
- Led in the development of a new criteria for evaluating performance and training effectiveness
- Provided feedback and support through monthly coaching sessions, quarterly check-ins and annual reviews
Admissions Representative
Ashford University
07.2009 - 07.2011
- Managed inquiries to achieve prompt and effective contact with prospective students
- Scheduled and conducted phone interviews, and accurately conveyed course and program information to potential students
- This included advising students on the admissions requirements and processes, degree options, and Ashford's policies
- Responsible for recruiting and counseling qualified students regarding admissions policies and procedures through direct outbound contact
- Coordinated with other department managers to implement enrollment strategies and meet performance expectations
- Calculated daily, weekly and monthly performance forecasts and delivered to various levels of leadership
- Specialized in coaching and mentoring Admissions Counselors to help drive team success
- Oversaw the daily operations, training, and success of the admissions team
- Was responsible for the team's ability to recruit, enroll and retain students through direct outbound contact with prospective students
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Oversaw hiring process for new personnel within the department.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Coached staff on strategies to enhance performance and improve customer relations.
- Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Ensured compliance with company policies and procedures related to sales operations.
- Mentored newly hired employees by explaining tactics for building sales pipelines.
- Managed daily operations, client relations and IT.
Education
Resident Producer License - Accident And Health
Colorado Department of Regulator Agnecies.
07-2022
NATIONAL MLO CERTIFICATION -
04.2018
BACHELOR OF ARTS - MAJOR IN SOCIOLOGY
ASHFORD UNIVERSITY
07.2011
Skills
- Process Management
- Public Speaking
- Communications
- Change leadership
- Staff scheduling
- Negotiations
- Client Relationship Management
- Data Analysis
- Leadership
- Sales Expertise
Awards
- Selected to participate in the Principles of Management and Leadership
- Mentor Management Program
- Heart of Coaching
- Spin Training
- Presidential Circle Award
- Top Sales Manager 2+ years in a row
Salesacumen - Description
Consistently recognized as a top sales performer for driving growth and increasing revenue.
Leadership Experience
20, Sales experience directing and managing sales teams in a variety of industries to perform at a high-level.
Timeline
Sales Supervisor
United Healthcare Group
08.2024 - Current
Project Manager - Implementation Lead
ADP
10.2021 - Current
Sales Leader
Diversity Financial
05.2018 - 10.2021
Director of Admissions
Corinthian College LLC
07.2013 - 04.2015
Admissions Manager
Ashford University
07.2011 - 07.2012
Admissions Representative
Ashford University
07.2009 - 07.2011
Resident Producer License - Accident And Health
Colorado Department of Regulator Agnecies.
NATIONAL MLO CERTIFICATION -
BACHELOR OF ARTS - MAJOR IN SOCIOLOGY
ASHFORD UNIVERSITY
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